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Human Resources File Clerk Resume Example

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HUMAN RESOURCES FILE CLERK
Summary

Hardworking and reliable customer service representative with strong abilities in problem solving and communication. Offering intuitive insight, determination and drive. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Personnel engagement
  • Policies implementation
  • Cost reductions
  • Conflict resolution tactics
  • Complex problem-solving
  • Customer relations
  • Employee relations
  • Microsoft Office Suite
  • Confidential document control
  • Negotiation
  • HR information systems
  • Data evaluation
  • HR services
  • Project Planning
  • Performance management
Experience
Human Resources File Clerk, Calvert Health Care, January 2020-October 2020Prince Frederick, MD
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Managed recurring HR processes such as answering phone, scheduling, filing and handling sensitive employee information.
  • Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
Stocker Associate, Harris Teeter Supermarkets Inc., November 2018-October 2019Dunkirk, MD
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Palletized merchandise for easy movement to sales floor locations.
  • Lifted materials of varied weights on regular basis to transport items to properwarehouse locations.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used RF scanner to pick items from bins and complete orders.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Installer Helper, L & L Contractors LLC, June 2018-November 2018Lothian, MD
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Completed daily appointment schedule to drive quality and timely service.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Demonstrated efficiency and dedication to quality by successfully contributing to several completed jobs.
  • Installed complete systems at new residential and business construction sites.
  • Inventoried required material, tools and equipment to record product on-hand or to be ordered.
  • Applied knowledge of carpentry and general construction to complete attractive finish work.
  • Removed existing Lighting systems and fixtures to prepare for replacements.
  • Surveyed job sites to identify best position and location for equipment.
  • Demonstrated proper use of equipment to customers to reduce risk of accidents or damage to health and to meet health and safety requirements.
  • Reviewed daily schedules and work orders to determine supplies and materials needed for assignments.
  • Maintained inventory of supplies, materials and tools needed to work on job sites.
  • Wired equipment and followed safe electrical procedures to eliminate risk.
  • Helped machine operators set up and tend equipment to complete runs.
  • Recorded production data in daily logs.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Examined final products to check conformance with quality and design standards.
  • Organized fixtures and wiring materials for installers to prepare for assembly work.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Used hand and power tools, including power drills and screw drivers to perform repetitive tasks such as assembling and removing fixtures.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Completed product assembly according to standardized procedures.
Education and Training
GEDPatuxent High School, , LusbyMDMarch 2005
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Resume Overview

Companies Worked For:

  • Calvert Health Care
  • Harris Teeter Supermarkets Inc.
  • L & L Contractors LLC

School Attended

  • Patuxent High School

Job Titles Held:

  • Human Resources File Clerk
  • Stocker Associate
  • Installer Helper

Degrees

  • GED

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