Human Resources Specialist with 3+years experience in providing HR support in broad areas including recruiting, onboarding, new hire orientations, payroll assistance and personnel records maintenance. Distinguished strength in delivering excellent service to a large number of clients ranging from ~200 to ~500 from mixed and diverse population. Wishing to apply my excellent planning, organizing, coordinating skills to smooth Human Resources Center flow and assist the company in an accomplishment of its goals.
HUMAN RESOURCES COORDINATOR, SERVICE COORDINATOR02/2017 to 03/2018PERSONAL HOME CARECHARLOTTE, NC
Effectively delivered the full cycle of hiring process by screening, recruiting and onboarding field staff and achieving 90%-100% client service coverage.
Monitored applications, phone screened candidates, scheduled interviews, conducted new hire orientations).
Negotiated custom rates with employees and increased company profit by 10-15% per case.
Worked with management to develop and implement staffing plans based on company needs and client requirements.
Collected and input data from various sources such as Indeed, Care.com, MyCNA, etc.
to prepare and develop potential hires excel spreadsheets.
Obtained and manipulated data for hiring needs, analysis and reports.
Reorganized active and inactive employee files.
Introduced and centralized employee online database with cooperation of Operations Manager.
Resulted 30% time reduction to retrieve employee information.
Carried out new hire onboarding.
Provided ongoing employee training throughout the year.
Educated employees on company's current and updated procedures, guidelines, working conditions and schedules.
Ensured new employees are in compliance with state regulations.
Completed criminal background check, I-9, license verification, TB test screening, OIG adherence using various web pages, online systems, and databases such as ADPSelect, E-Verify, Nurse Registry, OIG Portal, etc.
Conducted new hire orientation.
Assembled appropriate documentation such as employee handbook, application package, assessment tests and ascertained that is ready for the orientation.
Managed a staff of 150+ field employees, monitored performance and developed assignments.
Resolved shift issues.
Proven ability successfully to handle client and staff issues at time sensitive conditions.
Maintained and processed 100+ employee paper and electronic documentation.
Entered and updated new hire hires profiles, current employee change of status, promotions, and terminations in ADP ensuring accuracy, consistency and completeness.
Accurately processed all employee timesheets within payroll system to ensure proper and timely payment.
Demonstrated consistently excellent performance in all areas of job.
Nominated for Support Staff of the Year.
STAFFING COORDINATOR01/2015 to 08/2016CONTINENTAL HOME CAREFOREST HILLS, NY
Ensured staffing is adequate for 500+ clients with other team members and clients are pleased with services on a daily basis.
Received 87-95% client satisfaction rating during monthly patient surveys.
Co-screened each applicant for minimum job qualifications with Human Resources (HR) members.
Created and developed strategies to acquire candidate long-term pool by carefully matching staff qualifications with client needs, saving the organization 20% and staying within budget.
Reported any inconsistencies or open job positions to the hiring manager to ensure that hiring is done on time and staff is available.
Maximized hiring efforts to~30% by communicating and updating new hires on each step of hiring and providing thorough information about each available assignment in compliance with HIPAA regulations.
Assisted in conducting probation period evaluation tracking employee attendance, monitoring unexcused absences and evaluating job performance.
Corrected and analyzed clock in/out records against master schedules, ensured clock ins/outs linked to schedules for correct payment.
ADMINISTRATIVE ASSISTANT06/2011 to 01/2015DALCRO INTERIORSLONG ISLAND CITY, NY
Provided administrative assistance to president, project manager and construction team members.
Efficiently prepared documentation and materials needed to start the project.
Requested Certificates of Insurance.
General Liability and Workers Compensation).
Prepared and modified proposals in the spreadsheet using Excel functions and calculations to develop total payments for each project.
Submitted all final bid package.
Proposals, license, and insurance information to vendors).
Assisted in maintaining the project's calendars, updated and sent reminders to vendors regarding approaching time lines in construction.