Resourceful and motivated Senior Human Resources Professional with over 20 years of experience providing comprehensive human resources management. Keen ability to develop productive employee relations that promote organizational needs. Proven reputation for implementing policies and procedures that positively impact organizational goals profitability, employee satisfaction and overall productivity. Superb training, facilitation and management development skills. Adept at problem-solving, decision-making and staff motivation. Proven ability to maintain high-levels of morale during mergers, downsizing and realignments.
Full-Cycle Recruitment & Retention
FLSA, ADA, FMLA, EEO
Budget Development and Management
Training Design and Facilitation
Employee and Labor Relations
Team Development & Leadership
Productivity & Performance Management
Policy Development & Implementation
Provided management training fostering productive performance management, corrective actions, and discipline/discharge procedures
Significantly reduced number of filed grievances through conflict resolution and internal mediation programs
Structured and implemented programs and policies in the areas of training, compensation structures, incentives and onboarding
Initiated electronic filing system creating efficiencies in paper usage and effectiveness in document retrieval
Trained mid-sized management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions
Responsible for creating cost-effective incentive and morale-boosting programs such as activities for employee engagement forums that increased employee satisfaction and productivity
Wrote standard operating procedures for disciplinary procedures, recruitment, FMLA policy and payroll processing
Partnered with several community agencies and provided job training and development to paid and unpaid interns
Redesigned a virtual new-hire orientation program to include HR information and company resources
Implemented internal audit process to eradicate fraudulent reporting to avoid fines and loss of state funding
Human Resources Coordinator January 2011 to January 2011Company NameProcessed payroll and all related duties including developing and generating complex reports. Perform assignments and researched data utilizing information systems. Developed and maintained database systems. Processed and tracked personnel transactions, coordinated recruitment and employee on-boarding. Coordinated and administered disciplinary actions with Sr. Managers. Reviewed and provided recommendations for position classification and compensation. Managed assigned staff to include providing lead direction to team members. Developed training and staff development presentations. Provided technical advice to leadership and serve as liaison between internal and external agencies.
MHDDAD, Human Resources Specialist January 2007 to January 2011Company NamePromoted to fulfill a broad range of HR functions, including full-cycle recruiting, staff development, payroll administration, disciplinary actions and managing HR records. Performed reports production and database maintenance. Coordinated training, to include designing and planning, training presentations, reserving space and coordinating logistics. Provided administrative support to Deputy Director and other executive leaders. Designed departmental publications such as brochures, flyers, posters. Maintained filing systems for personnel, training, payroll and other Human Resources areas.
Administrative Assistant January 2003 to January 2007Company NameProcessed payroll and entered personnel transactions. Developed, produced and distributed reports, coordinated recruitment and hiring of employees, coordinated and scheduled organization's new employee orientation program. Managed county's fuel program, attended meetings with vendors, maintained filing systems, updated employee announcement boards, trained new employees on policies and procedures and composed business correspondence
Assistant Office Manager January 1998 to January 2003Company NameAssigned work tasked to subordinates, performed hiring, disciplining, recruiting and payroll duties. Billed medical claims via computer to state, audited transmittal forms, trained new employees on policies and procedures. Handled customer complaints and inquiries, scheduled appointments, opened/closed business, and composed all business correspondence 1990-1995
Bachelor's : Business Administration, 2012Shorter UniversityShorter University 2010-2012 Bachelor's Degree: Business Administration 139 credits
Associates : Business Administration, 2007University of PhoenixUniversity of Phoenix 2005-2007 Associates Degree: Business Administration Degree received
Diploma : Business Office Technology, 1997Atlanta Area Technical CollegeAtlanta Area Technical College 1995-1997 Diploma: Business Office Technology
Processed payroll and all related duties including developing and generating complex reports. Perform assignments and researched data utilizing information systems. Developed and maintained database systems. Processed and tracked personnel transactions, coordinated recruitment and employee on-boarding. Coordinated and administered disciplinary actions with Sr. Managers. Reviewed and provided recommendations for position classification and compensation. Managed assigned staff to include providing lead direction to team members. Developed training and staff development presentations
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University of Phoenix
Atlanta Area Technical College
Job Titles Held:
Human Resources Coordinator
MHDDAD, Human Resources Specialist
Assistant Office Manager
Bachelor's : Business Administration , 2012 Associates : Business Administration , 2007 Diploma : Business Office Technology , 1997
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