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Human Resources Assistant Resume Example

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HUMAN RESOURCES ASSISTANT
Professional Summary
Statement I wish to employ a strong work ethic and my abilities as a problem solver to ensure superlative customer service for everyone. I am an employee that goes above and beyond to get the job done right.
Skills
  • Customer service- oriented
  • Detail – oriented
  • Strong work ethic
  • Outstanding interpersonal skills
  • Billing
  • Interpersonal skills
  • Customer service
  • Databases
  • Forms
  • Payroll
  • Policies
  • Recording
  • Sales
  • Phone
Work History
Human Resources Assistant, 06/2000 to Current
Community Legal Aid & Affiliate – Springfield , MA
  • Answer and manage incoming and outgoing calls while recording accurate messages.
  • Oversee the processing of payroll for employees, including reviewing pay in accordance with FLSA.
  • Process new hire paperwork and maintain employee databases.
Sales Associate, 12/2019 to 02/2021
Bassett Furniture Industries Incorporated – El Paso , TX
  • Able to clearly and effectively communicate with customers and co-workers.
  • Engaged customers in a sincere and friendly manner.
  • Recommend merchandise to customers based on their needs.
  • Maintain knowledge of sales and promotions, policies regarding payment, exchanges, and security practices.
Hotel Reservations Agent, 04/2019 to 09/2019
Cedar Fair Entertainment Company – New Braunfels , TX
  • Multi-line phone for reservations while upselling rooms.
  • Superlative customer service.
Sales Associate, 07/2017 to 03/2018
Bassett Furniture Industries Incorporated – Estero , FL
  • Able to clearly and effectively communicate with customers and co-workers.
  • Maintain knowledge of sales and promotions, process payments, process online and instore sales, knowledge of corporate policies.
Sales Associate, 01/2014 to 04/2017
Bassett Furniture Industries Incorporated – Fort Worth , TX
  • Able to clearly and effectively communicate with customers and co-workers.
  • Engaged customers in a sincere and friendly manner.
  • Recommend merchandise to customers based on their needs.
  • Maintain knowledge of sales and promotions, policies regarding payment, exchanges, and security practices.
Guest Service Agent/Audit, Interpreter/Library Administrator, 09/2007 to 03/2012
Bickford Senior Living – Portage , MI
  • Greet customers and answer their questions in a friendly, conversational manner.
  • Communicate policies effectively with staff members and customers.
  • Maintain a professional attitude while handling conflict.
  • Make appointments, check guests in and out, process payments, billing and night audit.
05/2005 to 09/2007
  • Disseminates historical information through interacting with visitors.
  • Provides information for visitor's questions about Museum attractions, events and exhibits.
  • Responsible for implementing policies and procedures that relate to collection.
  • Responsible for files management of all accessioned and deaccessioned items, including gift forms and loan forms.
Education
MS: Human Resource Management, 02/2021
Southern New Hampshire University
Work History
Human Resources Assistant, 06/2000 to Current
NA – City , STATE
  • Answer and manage incoming and outgoing calls while recording accurate messages.
  • Oversee the processing of payroll for employees, including reviewing pay in accordance with FLSA.
  • Process new hire paperwork and maintain employee databases.
Sales Associate, 12/2019 to 02/2021
Company Name – City, State
  • Able to clearly and effectively communicate with customers and co-workers.
  • Engaged customers in a sincere and friendly manner.
  • Recommend merchandise to customers based on their needs.
  • Maintain knowledge of sales and promotions, policies regarding payment, exchanges, and security practices.
Hotel Reservations Agent, 04/2019 to 09/2019
Company Name – City, State
  • Multi-line phone for reservations while upselling rooms.
  • Superlative customer service.
Sales Associate, 07/2017 to 03/2018
Company Name – City, State
  • Able to clearly and effectively communicate with customers and co-workers.
  • Maintain knowledge of sales and promotions, process payments, process online and instore sales, knowledge of corporate policies.
Sales Associate, 01/2014 to 04/2017
Company Name – City, State
  • Able to clearly and effectively communicate with customers and co-workers.
  • Engaged customers in a sincere and friendly manner.
  • Recommend merchandise to customers based on their needs.
  • Maintain knowledge of sales and promotions, policies regarding payment, exchanges, and security practices.
Guest Service Agent/Audit, Interpreter/Library Administrator, 09/2007 to 03/2012
Company Name – City, State
  • Greet customers and answer their questions in a friendly, conversational manner.
  • Communicate policies effectively with staff members and customers.
  • Maintain a professional attitude while handling conflict.
  • Make appointments, check guests in and out, process payments, billing and night audit.
05/2005 to 09/2007
  • Disseminates historical information through interacting with visitors.
  • Provides information for visitor's questions about Museum attractions, events and exhibits.
  • Responsible for implementing policies and procedures that relate to collection.
  • Responsible for files management of all accessioned and deaccessioned items, including gift forms and loan forms.
Skills
  • Billing, interpersonal skills, Customer service, databases, forms, payroll, policies, recording, sales, phone
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    Resume Overview

    School Attended

    • Southern New Hampshire University

    Job Titles Held:

    • Human Resources Assistant
    • Sales Associate
    • Hotel Reservations Agent
    • Guest Service Agent/Audit, Interpreter/Library Administrator

    Degrees

    • MS : Human Resource Management , 02/2021

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