human intelligence collection sergeant resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Military Veteran with 10 years of proven leadership experience in the United States Army. Conducted Human Intelligence Operations in support of numerous military operations and exercises. Currently hold a an Active TS/SCI clearance. Detail-oriented and result-focused intelligence professional adept at collecting, analyzing, organizing, processing information. Highly efficient and strategic with excellent verbal and written communication skills, planning, and coordination abilities. Experienced in evaluating and managing various types of information, reports and records. Highly experienced in assessing, screening, recruiting personnel and conducting thorough interviews. Able to accurately select relevant details regarding personnel and risks in operational, strategic operations or other areas of importance. Experienced in information and operational security practices. Experienced in counter-surveillance operations. Able to generate and implement standard operating procedures. Cultivated global acumen through operations working with multi-national partners and federal agencies across multiple countries and regions; to include but not limited to, Thailand, Laos, Philippines, Vietnam, Republic of South Korea, Poland, Germany, Romania, Bulgaria, Lithuania, Estonia, Latvia and more. Managed and mitigated risk implementing safe work practices, asset and property protection for equipment valued over $13 million while meeting and exceeding expectations from senior supervisors. Developed risk assessments for personnel and sensitive equipment movement across international borders, including movement by rail and aircraft in support of multiple exercises in value of excess of $60 million. Successfully developed subordinates to progress in their career by creating and implementing relevant training. setting and maintaining expectations through professional counseling. Recipient of multiple awards for outstanding performance and professionalism.
Skills
Interviewing skills, Evidence gathering, Research and Analysis, Activity checks, and Report writing proficiency
Thorough investigative abilities
Project/Strategic Planning, Organizing, Collaboration/Coordination, Critical-thinking and Decision-making
Standardizing procedures and Regulatory compliance
Confidential data protection, Information Security and property protection
Crisis management and Conflict Resolution
Incident reporting and Threat assessment
Mobile and premises surveillance
Use of Surveillance equipment
Data/information management and maintaining records
Conducting briefings, presentations and training
Reliable and trustworthy
Time management and self-direction
Experience in Leadership
Evaluating security clearances
Relationship building and Active Listening
First Aid/CPR
Forecasting ability and Multi-tasking
Vigilant
Firearms expertise
MS Office/ Computer skills
Windows XP/Vista
Data conversion and migration
Experience
08/2014 to CurrentHuman Intelligence Collection SergeantUnited States Army | City, STATE,
Gathered details about the enemy, including notable strengths, troop movements and group activities.
Interrogated witnesses and crime suspects to collect human intelligence.
Wrote reports on verifiable incidents, incoming suspensions and other concerns. Wrote and produced intelligence reports of operational interest in support of strategic missions.
Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
Prepared briefs and intelligence presentations for threat analysis, Human Intelligence support to aligning organizations and supervisors.
Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
Created successful military source operation, interrogation, strategic debriefing, interpreter, report writing, biometric and forensic courses based on evaluation of student needs. Documented participant attendance, engagement and progress. Explained goals and expectations required of trainees at beginning of all sessions.
Checked clearances and eligibility of more than 6,500 personnel each annually.
Collected, analyzed, reviewed and processed intelligence information and reports for senior personnel and input information into a digital database..
Analyzed suspects of criminal organizations to investigate activities and interrelationships.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Leveraged CHARCS and classified software to input and compile data gathered from various sources.
Prioritized and organized tasks to efficiently accomplish service goals.
Improved profit margins by streamlining operations and workflow.
Achieved cost-savings by developing functional solutions to operational problems.
Answered numerous calls on a daily basis to assist with customer questions and concerns.
Created agendas and communication materials for team meetings, organizational meetings for current and future goals
Collaborated with others to discuss new training and operational collection opportunities to achieve ambitious operational objectives
Demonstrated self-reliance by meeting and exceeding workflow needs.
Created new programs and training agendas that resulted in increasing productivity and customer/supervisor satisfaction.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Handled all delegated tasks, including accountability and overseas transportation, to include rail and air, of more than $60 million worth of sensitive equipment and accountability of more than 240 personnel.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Demonstrated leadership by making improvements to work processes and helping to train others.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Assessed program risks by reviewing plans and analyzing available data.
Performed research and analyzed content of records to make disclosure determinations.
Collaborated with federal agencies, local units/contractors and local authorities to integrate analysis techniques, resulting in improved project/operational efficiency.
Recruited, hired and training individuals on application of projects through appropriate federal policies, operational relations and service
Inspected production areas to identify and correct unsafe or unauthorized practices.
Oversaw financial management activities, including budget management, accounting and payroll.
Managed daily operations, including supervising multiple team members across four countries.
Served as liaison between certain departments to implement new improvement plans and changes.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
Interviewed sources, contacts and leads to gather information for stories. Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview. Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Interviewed potential participants to determine eligibility.
Checked all contact information from research subjects for accuracy and implemented it into the organization's computer system.
Maintained confidentiality when addressing sensitive information with tact and diplomacy.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Documented results from participant observations.
Collected information related to numerous countries within Europe, Asia and the Middle East through conduction of interviews.
Managed recruiting and screening processes for more than 670 potential participants.
Analyzed security procedure violations and developed plans to prevent recurrence.
Analyzed system risk to identify and implement appropriate security countermeasures. Mitigated risk by promoting regulatory compliance.
Created and established platoon and team standard operating procedures for Human Intelligence Operations in support of numerous organizations and missions.
Operated wheeled vehicles and equipment over varied terrain and roadways for support of combat operations
Trained and instructed subordinates and supported units on intelligence operations, communication equipment, weapon systems, map-tracking, vehicle operability and maintenance, basic computer system/data base operability, administrative procedures, and CBRNE operability and maintenance.
Oversaw expenditure of $200,000.00 in operational funds for Human Intelligence training.
Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
Maintained strong knowledge of Human Intelligence Collection methods by participating in workshops, conferences and online education classes.
Operated surveillance cameras, monitors and other equipment.
Reported incidents of suspicious behavior.
Provided recorded media to authorized personnel.
Reported security breaches to police or fire departments or other municipal agencies when facility required intervention to protect worker safety.
Reported all violations and suspicious behavior, in writing or verbally.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Created new programs that resulted in increasing productivity and supervisor satisfaction.
Successfully multi-tasked numerous additional duties on top of normal daily requirements, such as but not limited to, Unit Prevention Leader, Unit Armorer, Unit Security Manager, and Unit Fire Marshall.
Fielding, training and preventive maintenance on a ground and mobile tactical exploitation system/SATCOM.
Worked as a Unit Security Manager. Assisted individuals with security clearance requirements utilizing JPASS and DISS, communicate with the DoD Consolidated Adjudications Facility, submit Customer Service Request and respond to Request for Actions in a timely manner.
Controlled all physical and security technology programs, including GS-approved safes, access control areas, security lighting, gate systems, high security areas and incident management systems.
Inspected units to ensure proper security requirements were implemented in accordance with United States Army/federal regulations and policies.
Trained new security officers on safety protocols and standards.
02/2011 to 11/2014Human Intelligence Collector/ Threat AnalystUnited States Army | City, STATE,
Wrote reports on verifiable incidents, incoming intelligence and other concerns.
Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
Collected, reviewed and processed intelligence information for senior personnel.
Gathered details about the enemy, including notable strengths, troop movements and group activities.
Prepared briefs and intelligence presentations for Human Intelligence/ Counter-Intelligence Operations in support of local organizations and federal agencies.
Collaborated with others to discuss new collection opportunities.
Performed site evaluations and surveys.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Demonstrated self-reliance by meeting and exceeding workflow needs. Prioritized and organized tasks to efficiently accomplish service goals.
Identified areas with sub-optimal performance and collaborated with senior leadership to develop and implement solutions.
Analyzed and evaluated over 200 pieces of raw data contributing to multiple threat intelligence reports.
Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
Analyzed suspects of criminal organizations to investigate activities and interrelationships.
Reported all violations and suspicious behavior, in writing or verbally.
Scheduled appointments with specialized equipment technicians for periodic updates or upgrades to equipment and troubleshooting of malfunctioning system components.
Maintained accurate records of data recorded. Produced timely and accurate reports about findings
Reported security breaches to police or fire departments or other municipal agencies when facility required intervention to protect worker safety.
Secured evidence, including documents and photos of variety of equipment, and uploaded into case/data management system.
Performed mobile and stationary surveillance on individuals involved in threat investigations.
Investigated background of claimants and witnesses to uncover past criminal activity.
Gathered proof of activities through video recordings, photographs and statements.
Ran background checks of individuals to obtain data on character, financial status and personal history.
Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings for verification and corroboration.
Conducted research on intelligence targets to better understand relation to geopolitical and U.S. Army mission objectives.
Executed on-time project management of complex issues for senior leadership.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
Managed police operations around-the-clock, including law enforcement, criminal investigations, safety protocols and civil disturbances.
11/2013 to 08/2014Strategic Debriefing Team LeaderUnited States Army | City, STATE,
Collected information related to PACOM through conduction of thorough interviews.
Checked all contact information from research subjects for accuracy and implemented it into the company's computer system.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
Maintained confidentiality when addressing sensitive information with tact and diplomacy.
Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview.
Created agendas and communication materials for team meetings.
Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Managed recruiting and screening processes for more than 352 potential participants.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Drafted and formatted reports in alignment with data quality requirements.
Education and Training
Expected in 12/2011 to to Certification | Intelligence OperationsCochise College, Douglas, AZGPA:
Ranked in Top 3% of class
Completed professional development as a certified Human Intelligence Collector
Completed coursework in Intelligence Studies,
Human Intelligence Collection, Intelligence Analysis, and Military Science
Completed continuing education in Communications and Human Intelligence.
Expected in to to | SGM Academy , Fort Bliss, TX, GPA:
Completed professional development in Leadership
Military Science, and Introduction to Management
Expected in to to | Intelligence Academy , Fort Huachuca, AZ, GPA:
Completed professional development in Battlefield Forensics
Expected in to to | Joint Warfighting Center, Suffolk, VA, GPA:
Completed professional development in Level I Antiterrorism Awareness Training; Joint Staff Counterintelligence Awareness; Department Of Defense Cyber Awareness; Humanitarian Assistance Response Training; United States Forces Drivers Training Program For Europe; Defense Support Of Civil Authorities; SERE 100 Comma Code Of Conduct Training; JFC 200 Module 8: Intel Ops At The Op Lv; Counterinsurgency; Combined Joint Task Force Training; Composite Risk Management Basic.
Certifications
Combat Life Saver Training - 2010
Basic Leader Course-2014
Battlefield Forensics Training - 2015
Composite Risk Management Course-2016
Certified Unit Armorer- 2018
Certified Unit Prevention Leader, United States Army- 2019
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