Seeking a Human Resource Manager position that will allow me to use my proven customer service and communication skills while providing opportunities to be a strategic partner to support the company goals and objectives.
Human Capital GeneralistMay 2010 to Aug 2013 Lutheran Social Services － Appleton, WI
Assist and support all employee relations issues for assigned Line of Service (LOS), ensuring standard approach and coaching needs are met.
Responsible for interpreting and coaching on our employee handbook and all other agency policy and procedures.
Work with Benefit Group on Leave of Absence issues.
Key partner between business and service teams.
Responsible for the execution of the performance management review process for assigned LOS as well as ensure transition of applicant to New Hire and on-boarding process into various programs with- in the LOS.
Investigate and respond to ERD and EEOC claims.
Work with third party administrator responding to unemployment claims.
RecruiterApr 2009 to May 2010 Lutheran Social Services － Appleton, WI
Responsible for ensuring the integrity of agency throughout the employment process by creating and placing advertisements in various media such as newspaper, job boards and colleges, review resumes and applications for quality control, screen and refer qualified candidates to hiring managers/supervisors, conduct reference checks on qualified candidates, compose offer, rejection and rescind letters, process and interpret results of criminal background checks and driver checks, conduct new hire orientation and ensure all needed forms are complete and accurate.
Work collaboratively in all levels of the agency to ensure maximum value and efficiency in the recruitment process both internally and externally.
As part of a team develop New Employee Orientation, Foundational Training presentation and Employee Onboarding.
Human Resource Payroll and Benefit SpecialistMar 2008 to Apr 2009 Lutheran Social Services － Appleton, WI
Prepare regional payroll, set up new hires in the system, maintaining detailed employee files, answering employee inquiries related to payroll, benefits and other HR related topics, conducting new hire and benefits orientation.
Entering employees in Essential Learning and adding classes to the schedule, researching and creating a presentation on employee turnover, identifying trends with recommendations on how to reduce turnover.
Kids Korner Evening LeadDec 2007 to Feb 2009 Heart of the Valley YMCA － Kimberly, WI
Responsible for communicating effectively with my evening staff, maintaining positive relationships with staff, parents and children using the YMCA core values of Caring, Honesty, Respect and Responsibility, planning and leading appropriate activities for children while maintaining a safe and secure environment.
Recordkeeping AssociateMay 2000 to Jul 2008 Marshall & Ilsley Trust Company － Appleton, WI
Responsible coordinating and issuing 401(k) distributions and loans, creating and updating procedures, answering both internal and external customer calls, maintaining knowledge of IRS and DOL regulations, entrusted with many special projects such as testing new software prior to releasing it live and transferring insurance policies over to M&I for a company we acquired.
Human Resource SpecialistJan 2000 to May 2000 Marshall & Ilsley Corporation － Milwaukee, WI
Responsible for answering incoming calls related to employee benefits, retirement programs and any related HR inquiries, updating employee information on the HRIS system, communicating with third party administrators like Delta Dental, and writing procedures for all department functions.
Flexible Benefits AdministratorFeb 1997 to Jan 2000 Marshall & Ilsley Trust Company － Milwaukee, WI
Counseling clients and participants on Section 125, liaison to our corporate clients, ensuring all my corporate clients were compliant with IRS regulations, completing form 5500 and non-discrimination testing and facilitating clients and participant presentations on the rules and regulations of the plan.
Human Resources ManagerAug 2013 to Nov 2014 Ministry Health Care － Appleton, WI
Bachelors Degree, Business Administration Human Resource ManagementDecember 2007Marian College － Fond du lac, WIGPA: Graduated Magna Cum LaudeBusiness Administration Human Resource Management Graduated Magna Cum Laude
Associates Degree, Early Childhood EducationMay 1994Fox Valley Technical College － Appleton, WIEarly Childhood Education
Professional memberships Fox Valley Society for Human Resource Management
National Society for Human Resource Management
Wisconsin Youth Soccer Association