Hardworking individual focused on providing excellent customer service.
With 30 years experience in the Restaurant business, I am able to bring those people skills to reach company goals.
Takes necessary steps to meet customer needs and effectively clean their homes to my high standards.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Correctly received orders, processed payments and responded appropriately to guest concerns.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Mastered Point of Sale (POS) computer system for automated order taking.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.Worked well with teammates and openly invited coaching from the management team.
Mastered Point of Sale (POS) computer system for automated order taking.Quickly and efficiently processed payments and made accurate change.Followed all established restaurant practices and procedures.Assisted management with monthly inventory control and weekly stock ordering.Prepared items according to written or verbal orders, working on several different orders simultaneously. In charge of scheduling staff, Typing & printing weekly specials, Booking events, Handling cash, and the hiring and training of staff.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.Followed all established restaurant practices and procedures.Took initiative to find extra tasks when scheduled duties were completed.
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