Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Highly Trainable Human Resource Coordinator with over 1 years experience in a fast paced growing company. Looking to move into a role to better use Master's Degree and learn with a established company. Expertise includes FMLA, New Policy Implementation, HRIS System, New Hire Process, and Employee Data.

  • Communication
  • Organized
  • FMLA Knowledge/CFRA Knowledge
  • HRIS Skills
  • Word,Excel,and Powerpoint in depth experience
  • Critical thinking
  • Decision Making
  • Discretion
Work History
03/2019 to Current HR Coordinator Us Foods, Inc. | Loveland, CO,
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Accurately prepared government compliance reports and proposal requests for employee data.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Captured key feedback from employees during exit interviews.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Gathered personnel records from all employees from each department.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Made offers and assessed salaries to pending job candidates.
  • Created new job descriptions.
  • Helped draft new policies into a growing company.
  • Helped HR manager bring in over 500 new employees in one year.
  • Highly experiences with remote workforce.
09/2016 to 03/2019 Supervisor Mount Sinai Medical Center Of Miami Beach | Key West, FL,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Tracked and prepared Daily reports of sales goals for sales goals to management.
  • Prepared and managed work schedules, vacation and sick time accurately on bi-weekly basis.
  • Interviewed, hired and trained new employees for sales associate position.
  • Interviewed, hired and trained new employees for sales and new key holder positions.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Maintained compliance with company policies, objectives and communication goals.
08/2015 to 09/2016 Lead Cashier New Leaf Community Markets, Inc. | Tualatin, OR,
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Built effective training and coaching strategies to optimize team performance.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Expected in 12/2019 Associate of Science | Human Sciences Ohio University, Athens, OH GPA:
  • Received this after my bachelors in accordance with new regulation on transfers and credits.
  • Had enough credits while at Ohio University for an associates before I went to The Ohio State University.
Expected in 08/2018 Bachelor of Arts | Clinical Psychology Ohio State University, Columbus, OH GPA:
  • Coursework in Organizational/business psychology.
Expected in 03/2020 Master of Science | Human Resource Management Franklin University, Columbus, OH GPA:
  • Graduated with 4.0 GPA
  • Final capstone project covered Intranet implementation that launched beginning of July 2020 that I implemented into the company.

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School Attended

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  • Franklin University

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