hr assistant resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Skills
Supervision & Leadership
Reliable & Trustworthy
Good Work Ethic
Friendly, Positive Attitude
Active Listening
Attention to detail
Management Scheduling and Time Records
Applicant Tracking Systems
Document Employee Information
Human Resources Department Processes
Work History
HR Assistant, 02/2021 to 02/2023 Florida United Methodist Children's Home – , , Bardstown, KY
Reviewed and screened applicant resumes to identify qualified candidates.
Oversaw and managed hiring process and assisted human resources.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Maintained work structure by updating job requirements and job descriptions for positions.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
HR Assistant, 07/2018 to 02/2020 Florida United Methodist Children's Home – , , Chicago, IL
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Maintained office supplies, distributed mail, and processed invoices for payment.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Supported coordination of benefits open enrollment activities and process.
Human Resources Assistant, 06/2016 to 06/2018 Mcadams – , , Chicago, IL
Filed paperwork, sorted and delivered mail, and maintained office organization.
Answered and directed 80 or more outbound and inbound phone calls per day.
Organized new employee orientation schedules for new hires.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Assisted with on-boarding process of 144 Bus Aid new hires , 50 Customer Service new hires and 100 driver new hires in 2 years
Licensed Insurance Agent/Seasonal, 09/2014 to 12/2016 Ametek, Inc. – , , Chicago, IL
Consulted with consumer about key features, advantages, and disadvantages of various policies to promote sale of insurance plans
Marketed insurance policies (medical, dental, and life) to businesses and individuals on behalf of insurance companies
Managed over 500 accounts for members in multiple states including: Texas, Pennsylvania, Virginia, Georgia, Alabama, Illinois, and New York.
Analyzed customer needs and provided best options, upselling products and services.
Obtained underwriting approval by completing application for coverage.
Technical Customer Service Representative, 06/2015 to 03/2016 Enova, CashNet U.S.A – , , Chicago, IL
Maintained positive working relationship with fellow staff and management.
Answered user inquiries to resolve computer software or hardware operation problems.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Installed and performed minor repairs to hardware, software or peripheral equipment.
Education
CompTia Security+SY0-401: , Expected in 06/2016 to ITT Technical Institute - Madison, WI GPA:
CompTia Network: , Expected in 05/2016 to - , GPA:
CompTia A+ 700 series: , Expected in 04/2016 to New Horizon Computer Learning Center - Chicago, IL GPA:
Bachelor of Science: Computer Networking Systems, Expected in 12/2011 to ITT Technical Institute/ Vocational - , GPA:
Associate of Applied Science: Military Engineer, Expected in 07/2005 to Armed Forces Technical Training College - Meridian, MS GPA:
Skills
Supervision & Leadership
Reliable & Trustworthy
Good Work Ethic
Friendly, Positive Attitude
Active Listening
Attention to detail
Management Scheduling and Time Records
Applicant Tracking Systems
Document Employee Information
Human Resources Department Processes
Work History
HR Assistant, 02/2021 to 02/2023 Guyzer – ,
Reviewed and screened applicant resumes to identify qualified candidates.
Oversaw and managed hiring process and assisted human resources.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Maintained work structure by updating job requirements and job descriptions for positions.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
HR Assistant, 07/2018 to 02/2020 Swissport International LTD/O'hare – ,
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Maintained office supplies, distributed mail, and processed invoices for payment.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Supported coordination of benefits open enrollment activities and process.
Human Resources Assistant, 06/2016 to 06/2018 SCR Medical Transportation – ,
Filed paperwork, sorted and delivered mail, and maintained office organization.
Answered and directed 80 or more outbound and inbound phone calls per day.
Organized new employee orientation schedules for new hires.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Assisted with on-boarding process of 144 Bus Aid new hires , 50 Customer Service new hires and 100 driver new hires in 2 years
Licensed Insurance Agent/Seasonal, 09/2014 to 12/2016 GoHealth – ,
Consulted with consumer about key features, advantages, and disadvantages of various policies to promote sale of insurance plans
Marketed insurance policies (medical, dental, and life) to businesses and individuals on behalf of insurance companies
Managed over 500 accounts for members in multiple states including: Texas, Pennsylvania, Virginia, Georgia, Alabama, Illinois, and New York.
Analyzed customer needs and provided best options, upselling products and services.
Obtained underwriting approval by completing application for coverage.
Technical Customer Service Representative, 06/2015 to 03/2016 Enova, CashNet U.S.A – ,
Maintained positive working relationship with fellow staff and management.
Answered user inquiries to resolve computer software or hardware operation problems.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Installed and performed minor repairs to hardware, software or peripheral equipment.
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