housekeeping supervisor resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic house keeper successful working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Background directing alot of housekeepers serving guests in alot of rooms hotel facilities.

Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

  • Cleaning Practices
  • Team Leadership
  • Guest Services
  • Cleaning
  • Training and Development
  • Housekeeping
  • Dusting Furniture
  • Window Cleaning
  • Vacuuming and Sweeping
  • Folding Clean Laundry
  • Cleaning Bathrooms
  • Care of Fine Art
  • Training and mentoring
  • Cleaning and sanitation
  • Performance improvements
  • Sorting and washing laundry
Work History
Housekeeping Supervisor, 09/2021 - 07/2022
Common Spirit West Des Moines, IA,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Increased employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Directed team of Number personnel in busy hotel with Number rooms.
Housekeeping Room Attendant, 09/2020 - 07/2022
Intercontinental Hotels Group Plano, TX,
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Provided laundering services for guests by washing, drying and hanging laundry.
  • Responded to requests from patrons for linens and toiletries.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Performed rotation cleaning by steam cleaning carpets and draperies.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Kept building entryway glass clean and polished for professional presentation.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
Security Officer, 05/2005 - 02/2019
Cree Inc. Fayetteville, AR,
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored central alarm systems for fire, intrusion and duress alarms.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Secured Number doors in office and main building.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

+ Edit or add your own

  • Performed pat-downs to look for unauthorized materials and weapons.
High School Certification : Cosmetology Education, Expected in 09/2004
Clan Carty High School - 1.3 Deanery Road Kingston Jamaica ,
Status -

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Resume Overview

School Attended

  • Clan Carty High School

Job Titles Held:

  • Housekeeping Supervisor
  • Housekeeping Room Attendant
  • Security Officer


  • High School Certification

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