Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.
Cleaned and returned vacant rooms to occupant-ready status.Supplied guests with extra towels and toiletries when requested.Replenished guest supplies and amenities.Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.Replenished hotel amenities such as drinking glasses and writing supplies.Cleaned rooms to the satisfaction of all clients.
Prepared income tax returns forms for individuals and small businesses. Reviewed financial records, such as prior tax return forms, income statements and documentation of expenditures to determine forms needed to prepare return. Computed taxes owed, using adding machine, and completed entries on forms, following tax form instructions and tax tables. Consulted tax law handbooks and bulletins to determine procedure for preparation of atypical returns.
Typed account information obtained from customer on record card and form. Answered customer questions. Investigated and corrected errors, following customer and establishment records and using calculator and computer. Obtained credit records from credit reporting agencies.
Answer phones/schedule appointments. Verify insurance, get referrals, collect copays. Prepare daily reports. Filing and faxing.
Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Strictly followed all federal and state guidelines for release of information.Wrote clear and detailed clinical phone messages for physicians.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Confirmed patient information, collected copays and verified insurance.
Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.Built customer loyalty by placing follow-up calls for customers who reported product issues.
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