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housekeeper resume example with 6 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Skills
  • Focused and detail-oriented
  • Light fixtures and ceiling fans
  • Closet detailing
  • Dusting
  • Decision making skills
  • Exceptional communicator
  • Customer-oriented
  • Customer service-focused
  • I am a hard Worker and fast learner I have a lot of experience with cleaning and leading people .
Education and Training
Mesalands Community College Tucumcari, NM Expected in 05/2005 High School Diploma : - GPA :
Experience
Stearns Nursing And Rehabilitation Center, Llc - Housekeeper
Granite City, IL, 06/2018 - 06/2020
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Reduced average cleaning time per room by implementing fewest steps system.
Vacasa - Cashier/Diesel Cashier
Wilmington, VT, 06/2018 - 04/2020
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.
  • Trained cashiers and supervised work during training period.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stayed up to date on current item discounts to support promotions.
  • Welcomed customers, offering assistance to help find store items.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Greeted customers promptly and responded to questions.
  • Processed returned items in accordance with store policy.
  • Answered phone calls to assist customers with questions and [Type] orders.
The Blue Swallow Motel - Head Housekeeper
City, STATE, 11/2010 - 11/2014
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

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Resume Overview

School Attended

  • Mesalands Community College

Job Titles Held:

  • Housekeeper
  • Cashier/Diesel Cashier
  • Head Housekeeper

Degrees

  • High School Diploma

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