housekeeper resume example with 12 years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Responsible and motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
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Experience
Housekeeper, 02/2016 - Current
Apartment Income Reit Corp. – Woodbridge, VA
Apartment Income Reit Corp. – Woodbridge, VA
- Render detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
- Maintain well-stocked and well-organized supply closets to support efficient and timely cleaning services.
- Report damage or theft of hotel property to management.
- Communicate with customers about requests for additional supplies or cleaning services.
- Ensure all rooms are cared for and inspected according to standard.
- Deal with reasonable complaints/requests with professionalism and patience.
- Report maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Student Consultation Agent, 12/2015 - 02/2016
Kira, Inc. – Dayton, OH
Kira, Inc. – Dayton, OH
- Determined specific requirements by working with prospects individually.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Promptly and methodically responded to student inquiries to identify and resolve issues.
- Maintained positive working relationship with fellow staff and management.
- Conferred with staff, users and management to establish requirements for new systems or modifications.
- Reviewed prospects education and career goals to determine suitable schools/programs to meet their needs.
Key Holder/Barista, 02/2015 - 11/2015
Hy-Vee – Boone, IA
Hy-Vee – Boone, IA
- Partnered with store leadership team to learn and understand management processes and reports.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assisted in general housekeeping to maintain store image.
- Supervised bank deposits and security procedures to support store opening and closing.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Processed credit card payments and counted back change and currency with proficiency.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Security Guard, 05/2013 - 11/2014
Mission Edge – Atlanta, GA
Mission Edge – Atlanta, GA
- Guarded restricted areas to prevent unauthorized entry.
- Identified suspicious activity to determine appropriate response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Observed patrons and customers to quickly address security situations.
- Monitored premises and recorded activity in daily officer reports.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Cashier, 03/2011 - 05/2013
Montereau Inc – Tulsa, OK
Montereau Inc – Tulsa, OK
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed refunds for worn, damaged and broken merchandise.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Community Organizer, 06/2010 - 08/2010
Saint Leo University – Saint Leo, FL
Saint Leo University – Saint Leo, FL
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change.
- Distributed informational pamphlets and legislative contact information.
- Planned and managed different community meetings, public forums and outreach events.
- Conducted interviews with people from target populations to listen to concerns and amplify group's voice.
Medical Records Assistant, 06/2009 - 08/2009
Martha Elliot Health Center – City, STATE
Martha Elliot Health Center – City, STATE
- Worked with management to ensure paperwork was received and processed correctly.
- Supported administration staff with records requests to support patient care.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Scanned and validated medical records for upload.
- Added new material to file records or create new records as necessary.
- Sort and classify information by chronological, alphabetical, or numerical order.
Camp Counselor, 06/2008 - 08/2008
Bromley Heath Cave Camp – City, STATE
Bromley Heath Cave Camp – City, STATE
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing interpersonal skills.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Managed daily operations of recreational facilities.
- Met with staff to discuss rules, regulations and work-related problems.
- Completed and maintained time and attendance forms and inventory lists.
Education and Training
High School Diploma: , Expected in 06/2011
Madison Park Technical Highschool - Boston, MA
Madison Park Technical Highschool - Boston, MA
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Resume Overview
School Attended
- Madison Park Technical Highschool
Job Titles Held:
- Housekeeper
- Student Consultation Agent
- Key Holder/Barista
- Security Guard
- Cashier
- Community Organizer
- Medical Records Assistant
- Camp Counselor
Degrees
- High School Diploma
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