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Housekeeper Resume Example

Resume Score: 80%

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HOUSEKEEPER
Professional Summary
Skills
  • Sales expertise
  • Complaint resolution
  • Report preparation
  • Credit card processing
  • Training development aptitude
  • Money handling abilities
  • Route dispatch
  • Stock management
  • Multi-line phone talent
  • Retail store support
  • Retail materials management
  • Service standard compliance
  • Good listening skills
  • Staff education and training
  • Key holder experience
  • Creative problem solving
  • Strategic sales knowledge
  • Stocking and replenishing
  • Data Entry
  • Recordkeeping strengths
  • Technical Support
Work History
Housekeeper12/2019 to 01/2020
Parabooms – Webster, SD
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Removed waste paper and other trash from premises to designated area
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning
  • Verified cleanliness and organization of storage areas and carts
  • Returned emptied garbage receptacles to proper locations
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Examined all rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Offered deep cleaning expertise to clients in need of extra support for motel areas
  • Quickly responded to requests from patrons for linens and tolietries items
  • Slid beds, sofas and kitchen tables and chair furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Vacuumed rugs and carpeted areas in guest motel room
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Polished glass surfaces and windows
  • Emptied over as many requeste, required the number of rooms checked in or out of the motel rooms wastebaskets per shift to transport waste to proper disposal areas
  • Rotated linens in storerooms and replenished when supplies ran low
  • Operated power equipment tools such as backpack vacuums for up to as many hours needed per shift
  • Documented and reported all necessary facility and building repairs observed
  • Operated cleaning supply equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and guest and employee accidents
  • Cleaned and stocked as many rooms checked in or out by guests, as many hours per day as needed by the number of guests who have checked in and out of th Paraboom's motel, INC by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
  • Waxed and polished wood floors and other woodwork
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations

Cleaned and changed bedspreads, blankets and mattresses.

  • Established and maintained clean and comfortable environments in motel room buildings by vacuuming, cleaning windows and dusting
  • Dusted picture frames and wall hangings with cloth
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Transported cleaning products and equipment to and from utility rooms
  • Swept and washed all hard surface floors
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers
Housekeeping Supervisor06/2018 to 04/2019
Day County Inn And Suites – Webster, SD
  • Created and implemented training programs to enhance employee performance.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Surpassed sales goals by improving service delivery.
  • Evaluated employee performance and developed improvement plans.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Directed team of employee personnel in busy hotel with hotel rooms.
  • Ensured adherence to safety protocols by enforcing proper and equipment usage.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Maintained daily facility operations.
  • Employed best maintenance and safety practices with 100% incident rate.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Supervised employees, including scheduling, training and performance monitoring.
Housekeeping Attendant04/2018 to 08/2018
The Galley Hotel, Bar And Grill – Webster, SD
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
  • Removed waste paper and other trash from premises to designated area
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Verified cleanliness and organization of storage areas and carts
  • Returned emptied garbage receptacles to proper locations
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Washed, cleaned and disinfected water coolers
  • Examined all hotel rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Offered deep cleaning expertise to clients in need of extra support for hotel room areas
  • Quickly responded to requests from hotel guests for linens and tolietrie items, which boosted satisfaction rates by 100% on company scorecards
  • Adhered to professional house cleaning checklist
  • Slid beds, sofas and other needed furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors
  • Stripped and refinished hard surface floors to maintain quality condition and appearance
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Worked on team of staff members to service all check in and out hotel rooms daily
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa
  • Polished glass surfaces and windows
  • Used The Galley Bar and Grill supplied chemi cleaners with sanitzing chemicals to disinfect floors, counters and furniture
  • Emptied over all check in and out guest room daily housekeeping checklisets, wastebaskets per shift to transport waste to proper disposal areas
  • Documented and reported all necessary facility and building repairs observed
  • Operated power equipment tools such as backpack vacuums for up to [Number] hours per s
  • Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations
  • Cleaned and changed bedspreads, blankets and mattresses
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture
  • Established and maintained clean and comfortable environments in guest hotel room, publi bathroom, bar and restaurant by vacuuming, cleaning windows and dusting, sanitizing top surfaces such as, resturant tables and chairs, buffet table, bar and grill tables and chairs
  • Dusted picture frames and wall hangings with cloth
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Transported cleaning products and equipment to and from utility rooms
  • Swept and washed all hard surface floors
  • Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents
  • Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift
Education
GED05/2006Watertown High School- Watertown, SD
  • Continuing education in Law
  • Coursework in General education at Watertow, SD senior high school, and general educational diploma GED at Watertow, SD Department of Labor and Regulation in 2006.
Certifications
  • First Aid/CPR Certified
  • Salesforce
  • Certified Nurse Assistant (CNA)
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Resume Overview

Companies Worked For:

  • Parabooms
  • Day County Inn And Suites
  • The Galley Hotel, Bar And Grill

School Attended

  • Watertown High School

Job Titles Held:

  • Housekeeper
  • Housekeeping Supervisor
  • Housekeeping Attendant

Degrees

  • GED 05/2006

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