Housekeeper Resume Example

• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
• Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
• Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
• Laundered sheets and removed stains to restore linens to pristine condition.
• Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Supplied extra towels and toiletries when requested to optimize guest comfort.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Checked [Number] rooms per day to verify vacancies post-checkout.
• Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
• Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
• Requested maintenance orders to fix non-working equipment and address room damage.
• Interacted pleasantly with clients and guests when performing daily duties.
• Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.

• Assisted with purchases, locating items and signing up for rewards programs.
• Resolved issues with cash registers, card scanners and printers.
• Assisted customers with account updates, new service additions and promotional offers.
• Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Monitored sales events, added new merchandise and rang up purchases.
• Operated cash register, collected payments and provided accurate change.
• Welcomed customers, offering assistance to help find necessary store items.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Helped customers find specific products, answered questions and offered product advice.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Learned roles of other departments to provide coverage and keep store operational.

I have 40 years of customer service I helped customers to the right departments answered questions they may had have n helped them with anything else they needed. Did shipping n receiving merchandise that came in n out of the stores ordered merchandise. Did bookkeeping for hours n did payroll. Then got promoted to auditor was in charge of 20 departments made sure pricing n merchandise was all up to standards. Then got promoted again to security. Was in charge of going out on the sales floor n watch the customes that they are not stealing.if they were we needed to press charges n call the police.