housekeeper aide resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Housekeeper Aide, 12/2018 to Current Hyatt – New Brunswick, NJ,
Disposed of hazardous materials in appropriate containers.
Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
Logged and documented cleaning activities and reported on issues.
Inspected public bathrooms on [Timeframe] basis.
Added new soaps, shampoos and other amenities to each room.
Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
Swept and damp-mopped private stairways and hallways.
Exceeded company standards for cleanliness, sanitation and presentation.
Followed hotel cleanliness, professionalism and customer service standards.
Replaced linens and made beds efficiently to meet demanding daily schedules.
Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
Verified each completed room against standard plans to maintain consistency.
Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.
Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
Utilized personal protective equipment reduce chemical splashing incidents.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Contributed recommendations to leadership team to improve cleaning procedures.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Coached new [Job title]s by demonstrating approved cleaning procedures.
Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Requested maintenance orders to fix non-working equipment and address room damage.
Interacted pleasantly with clients and guests when performing daily duties.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Laundered sheets and removed stains to restore linens to pristine condition.
Checked inventory for required supplies and made lists for needed cleaning products.
Organized supplies for efficient use based on expected customer needs.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Checked [Number] rooms per day to verify vacancies post-checkout.
House Keeper , 11/2016 to 03/2020 Abm – Hutchinson, MN,
Learned [Task] and [Task] to support office needs.
Achieved cost-savings by developing functional solutions to [Type] problems.
Improved operations by working with team members and customers to find workable solutions.
Utilized [Type of Software] to compile data gathered from various sources.
Recognized by management for providing exceptional customer service.
Collaborated with others to discuss new [Type] opportunities.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Performed site evaluations, customer surveys and team audits.
Created agendas and communication materials for team meetings.
Delivered [Product or Service] to customer locations.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Collaborated in development of [Type] procedures.
Earned reputation for good attendance and hard work.
Handled all delegated tasks, including [Task] and [Task].
Maintained updated [Type] knowledge through [Task] and [Task].
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Answered [Number] calls per [Timeframe] to answer customer questions.
Completed [Type] project resulting in [Result].
Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Nursing Assistant, to Wexford Health Sources Inc – Murphysboro, IL,
Managed supplies and restocked inventory to ensure optimal availability for patient care.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Documented patient intake and dietary requirements and assisted with feeding.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Collected specimens, monitored vitals and maximized patient comfort.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Administered personal nursing assistance in pre- and post-operative situations.
Provided basic care to over [Number] patients per [Timeframe] by bathing and grooming patients, changing bedding and preparing meals.
Used mobility devices and [Type] equipment to transport patients.
Answered approximately [Number] signal lights and bells per shift to assist patients with [Action] and [Action].
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Provided wound care and dressing changes.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Document elements of nursing assessments, treatments, medications, discharge instructions and follow-up care.
Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education and Training
: Nursing Assistance, Expected in to Nana Training School - New Orleans, LA GPA:
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