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Housekeeper Resume Example

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HOUSEKEEPER
Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Skills
  • Washing windows
  • Bloodborne pathogen training
  • Exceptional time management
  • Interior and exterior cleaning
  • Dish preparation
  • Able to lift 80 lbs.
  • Dusting
  • Focused and detail-oriented
  • Mopping and buffing floors
  • Light fixtures and ceiling fans
  • Polishing surfaces
  • Natural cleaning products
  • Caring for fine china
  • Chemical cleaning
  • Chandelier cleaning
  • Cleaning methods
  • Stocking bathrooms
  • Restroom detailing
  • Customer service-focused
  • Customer-oriented
  • Decision making skills
  • Physically strong
  • Five-star resort cleaning
  • Hardworking
  • Guest amenity replenishment
  • Customer Service
  • Effective communication
  • Problem Resolution
  • Cart collection and return
  • Inventory organization
  • Maintenance and repair
  • Shipping and receiving
  • Multitasking
  • Time management
  • Friendly, positive attitude
  • Microsoft Office
Experience
Company Name | City, StateHousekeeper07/2019 - Current
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Company Name | City, StateDairy Stocker12/2016 - 03/2018
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Palletized merchandise for easy movement to sales floor locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Assisted customers based on currently available product, promotional and policy information.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Company Name | City, StateArmed Security Officer05/2007 - 10/2016
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Collaborated with local law enforcement agencies to support criminal investigations.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
  • Provided friendly and professional assistance to employees, visitors and customers.
Education and Training
Hanover Area High School | City, StateHigh School Diploma06/2005
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Resume Overview

School Attended

  • Hanover Area High School

Job Titles Held:

  • Housekeeper
  • Dairy Stocker
  • Armed Security Officer

Degrees

  • High School Diploma

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