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Housekeeper Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a stay at home mom of two little boys but very motivated and hard working and willing to get back out there and work. I am used to doing things through my self employment and working with realtors in the area however it has given me a lot of experience working in customer service and communications. I would love to be able to work from home as I have a office area already but more than willing to work in the public as well. I was a married woman for six years but now as a single mom I have the motivation to get back out there and work hard for my children. I always like to have something to do and always have a drive for work and managing tasks. I ran my own successful cleaning business which came with more than just scrubbing floors. I can manage books, scheduling, working with computers as well as my customer service skills with the public. I am very driven and hope to be considered for the position as I know I can bring a lot to the table for any business.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Housekeeper, 07/2018 to Current
Milestone Retirement Communities Chico, CA,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
House Mother, 08/2015 to Current
Old Second Bancorp, Inc. Sycamore, IL,

Mother of two young children.

Customer Service Representative, 06/2020 to 07/2021
Marriott International Chicago, IL,
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Reviewed account and service histories to identify trends and issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
Seamstress, 01/2015 to 07/2018
Self Employed Services City, STATE,
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue by [Number]%.
  • Altered bridal gowns, bridesmaid dresses and special occasion dresses under tight deadlines.
  • Used razor blades to carefully remove stitching to prepare garments for hemming and alterations.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
  • Examined sketches, sample articles and design specifications to ascertain number, shape and size of pattern parts.
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Sewed [Number] outfits per day using serger, double needle and walking foot machines.
  • Maintained inventory of sewing supplies and informed manager when supplies fell below acceptable volumes.
  • Pressed, steamed and hung items to prepare alterations for pick-up.
  • Added adornments such as fringe and tassels to complete products.
  • Pulled knots to hidden areas and removed excess thread to make each undetectable by users.
  • Tested [Type] products for conformance with specifications to satisfy customers' work orders.
  • Repaired holes in [Type] products by-hand or with machinery.
  • Inspected [Type] items for issues impacting safety or performance.
  • Operated sewing machines to restitch defective seams and correct other construction problems.
  • Added labels to completed work with information such as location of manufacture and care instructions.
  • Removed edges of cut or torn fabric to create neat seams.
  • Replaced defective [Type] components and securely connected new items to existing structures.
  • Measured and hemmed items such as curtains, furniture upholstery and canvas coverings.
Education and Training
High School Diploma: , Expected in 05/2014
to
Belfry High School - Belfry, KY
GPA:
Associate of Arts: Business Administration, Expected in
to
American Public University System - Charles Town, WV
GPA:

did not get to finish degree, re enrolling.

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Belfry High School
  • American Public University System
Job Titles Held:
  • Housekeeper
  • House Mother
  • Customer Service Representative
  • Seamstress
Degrees
  • High School Diploma
  • Associate of Arts

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