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Housekeeper Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Dependable and punctual works well with others and focused on working hard to satisfy each customer. Well-organized professional cleaner possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Available 40+ hours per week.

Skills
  • Cleaning methods
  • Focused and detail-oriented
  • Exceptional time management
  • Chemical cleaning
  • Restroom detailing
  • Hardworking
  • Hospitality background
  • Customer service-focused
  • Excellent oral and written communication
  • English language fluency
  • Customer-oriented
Experience
Housekeeper, 01/2018 to 03/2019
Milestone Retirement CommunitiesBellevue, WA,
  • Swept and vacuumed floors, hallways and stairwells.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers and tubs daily.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Used recommended cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Cleaned, sanitized and restocked bathrooms at the beginning and end of every shift to keep facilities fresh.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Spot cleaned carpets using industrial carpet cleaner.
Housekeeper, 02/2017 to 05/2017
Milestone Retirement CommunitiesBurley, ID,
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Used recommended cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned, sanitized and restocked bathrooms everyday to keep facilities fresh.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Removed all trash from exam rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas, table and chairs to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
Customer Support Specialist, 04/2016 to 10/2016
Mckesson CorporationUsa, SD,
  • Analyzed customer complaints and service trends to identify and correct systematic issues.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • Applied consultative approach to collect information on customer service, account and technical concerns.
  • ‪Responded quickly to customer inquiries, needs and problems.‪
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Processed customer account changes.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Set up and activated customer accounts.
  • Updated computer system with order specifics and customer details, preferences and billing information.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Evaluated benefits for each caller to determine service needs and address concerns.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Assessed customer needs and upsold products and services to maximize sales.
Education and Training
GED: , Expected in 02/2009
Adult Learning Center - Minot ND,
GPA:

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89Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Adult Learning Center
Job Titles Held:
  • Housekeeper
  • Housekeeper
  • Customer Support Specialist
Degrees
  • GED

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