Housekeeper Resume Example Company Name

HOUSEKEEPER

Summary

Skills

Able to lift [Number] lbs.
Chandelier cleaning
Closet detailing
Exceptional time management
Mopping and buffing floors
Interior and exterior cleaning
Focused and detail-oriented
Dusting
Polishing surfaces

Washing windows
Decision making skills
Restroom detailing
Customer service-focused
English language fluency
Hospitality background
Physically strong
Customer-oriented
Stocking bathrooms

Experience

Housekeeper
City, StateCompany Name/Feb 2020 to Current

Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Removed fingermarks and smudges from doors, frames and glass partitions to enhance shine.

Housekeeper
City, StateCompany Name/Sep 2014 to Dec 2018

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Interacted pleasantly with clients and guests when performing daily duties.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Employed deep-cleaning techniques for areas in need of additional sanitation.

Hostess
City, StateCompany Name/Feb 2015 to Mar 2016

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Greeted guests and gathered information to seat groups or place on waitlist.
Tracked seated guests and available seating using [System].
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Monitored dining area to assess server capacity and estimate wait times.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Offered preferred tables and other special accommodations to VIP customers.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Answered customers' questions about hours, seating, current wait time and other information.
Notified server after seating parties in section to facilitate prompt service.
Accommodated guests with children and special needs to promote comfortable dining experience.
Answered telephone to provide dining information and take party reservations.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.

Cashier
City, StateCompany Name/Jun 2001 to Nov 2005

Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Processed [Number] transactions per day with exceptional accuracy.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Operated cash register, collected payments and provided accurate change.
Properly verified customer identification for alcohol or tobacco purchases.
Received payments for [Product or Service] and issued receipts.

Education and Training

High School DiplomaLogan High SchoolMay 2000City, State

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Housekeeper Resume Example

Resume Score: 80%

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Resume Overview

Create a job alert for [job role title] at [location].

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