Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

  • Polishing and Dusting
  • Storage Area Management
  • Verbal and Written Communication
  • Supply Replenishment
  • Team Support and Collaboration
  • Inventory Control
  • Detail-Oriented
  • Guest Service and Support
  • Cart Stocking and Organization
  • Professional and Courteous
  • Time Management
  • Multitasking and Prioritizing
  • Relationship Building
Work History
Housekeeper, 06/2016 - 10/2018
Hilton Grand Vacations Avila Beach, CA,
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Emptied trash receptacles throughout day to maintain sanitary levels of all trash cans on premises.
  • Washed and folded towels and linens to properly stock 14 guest rooms per 45 minutes.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Gathered dirty laundry in 14 rooms to arrange for pickup to laundromat.
Team Leader Supervisor, 01/2010 - 05/2016
Mcdonald's Camden, DE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained compliance with company policies, objectives and communication goals.
  • Interviewed, hired and trained new employees for production positions.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Worked with management team to implement proper division of responsibilities.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Backed up cashiers during busy periods and breaks.
  • Assisted store cashiers during peak sales times as needed.
  • Defined key performance indicators for Delivery Drivers to define clear, attainable landmarks for performance measurement
Crew Member Team Leader, 07/2009 - 12/2009
McDonald's City, STATE,
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Set performance goals for individual team members and created reward systems and contests.
  • Educated crew workers on quality standards throughout construction process.
  • Facilitated disciplinary action when necessary.
  • Contributed to team results in fast-paced environments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Greeted over 50 patients per day.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in POS System.
Team Crew Member, 07/2008 - 11/2008
Kentucky Fried Chicken City, STATE,
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Accepted money and processed customer payments with high accuracy and efficiency.
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Greeted customers at drive-thru and took food orders.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
High School Diploma: , Expected in 06/2009
Port Richmond High School - Staten Island, NY

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School Attended

  • Port Richmond High School

Job Titles Held:

  • Housekeeper
  • Team Leader Supervisor
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  • High School Diploma

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