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Housekeeper Resume Example

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HOUSEKEEPER
Summary

Resourceful Housekeeper supervisor offering broad knowledge base and diverse skill set illustrated through over 5 years of experience in supervise roles. Known for leadership skills and management prowess. Hardworking and reliable Worker with strong ability in multiple areas. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Bloodborne pathogen training
  • Focused and detail-oriented
  • Chemical cleaning
  • Cleaning methods
  • Ergonomics and safety training
  • Able to lift 50 lbs.
  • Exceptional time management
  • Interior and exterior cleaning
  • Dusting
  • Five-star resort cleaning
  • Excellent oral and written communication
  • Hospitality background
  • Customer-oriented
  • Decision making skills
  • Supply inventory management
  • English and Spanish language fluency
  • Hardworking
  • Physically strong
  • Quality assurance controls
  • Customer service-focused
  • Guest amenity replenishment
  • Exceptional communicator
  • Team building
  • Servsafe Certified
Experience
Housekeeper
Point Clear, ALThe Grand Hotel/Jul 2018 to Current
  • Checked 18 or more rooms per day to verify vacancies post-checkout.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Housekeeping Supervisor
Destin, FLEmerald Coast /Feb 2013 to Sep 2017
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Liaised with vendors to order housekeeping supplies and guest toiletries.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and implemented new procedures for standard maintenance scheduling.
Production Line Supervisor
Green Bay, WIWinnona Food/Mar 2007 to Apr 2011
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enhanced efficiency by coaching staff.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Created training manual for all employees to use as reference guide.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Education and Training
High School DiplomaMonserate De Leon IrrizaryMay 2003Cabo Rojo, Puerto Rico
Certifications
  • ServSafe Food Handler Certified
  • ServSafe Re-Opening Certified
  • ServSafe Delivery Certified
  • ServSafe take Out Certified
  • CMS Targeted COVID-19 Training for Nursing Home Management
  • CMS Targeted COVID-19 Training for Frontline Nursing Home Staff
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Resume Overview

Companies Worked For:

  • The Grand Hotel
  • Emerald Coast
  • Winnona Food

School Attended

  • Monserate De Leon Irrizary

Job Titles Held:

  • Housekeeper
  • Housekeeping Supervisor
  • Production Line Supervisor

Degrees

  • High School Diploma

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