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Housekeeper Resume Example

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HOUSEKEEPER
Summary

High-energy on supervisor prepared to bring leadership skills and any facility to knowledge developed over 12-year career and take on challenging new role at Intermountain Health care. Proficient in conducting inspections, monitoring machinery and promoting efficient production. Clear communicator with decisive and well-organized nature.

Dedicated, loyal and customer oriented Supervisor. Possess strong knowledge of best practices and principles of employee coordination - including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Seasoned production supervisor familiar with Hospital and any other facilities operations and best practices. Able to lead and motivate workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high.

Skills
  • Goal-oriented
  • Knowledgeable in [Technology]
  • Process improvement
  • Processes and procedures
  • Capital improvement planning
  • Public speaking
  • Staff training and development
  • Fluent in English and Spanish , Bilingual
  • Fluent in Enlish and Spanish writting.
  • Data analysis and reporting
  • Dependable and reliable
  • Employee scheduling
  • Promotional support
  • Organized
  • Adaptive team player
  • Resolution-oriented
  • Time management
  • Effective team player
  • High-energy attitude
  • Superior communication skills
Experience
Intermountain Healthcare | Provo, UTHousekeeper08/2019 - Current
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Dusted and vacuumed dailey assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Cleaned rooms to satisfaction the patient daily clients.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Reduced average cleaning time per room from 30 to 45 minutes.
Provo Rehabilitation And Nursing | Provo, UTHousekeeping Supervisor11/2010 - 04/2014
  • Developed training programs to build employee performance.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Ordered housekeeping supplies and guest toiletries.
  • Reviewed employee performance and devised improvement plans.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation.
  • Oversaw controls over expenses and inventory for optimal budget tracking.
  • Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Removed trash and dirty linens from room attendant carts.
  • Stocked room attendant carts with supplies.
  • Improved service delivery, successfully exceeding targeted sales goal by 100%.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Submitted repair requests to maintenance team.
  • Reduced process gaps by managing inventory control to meet client demands.
Provo Rehabilitiaion And Nursing | Provo, UTDietary Cook02/2008 - 03/2009
  • Maintained routine meal schedules and serving times.
  • Devised new healthy seasonal menu items by researching latest health food trends.
  • Cleaned and maintained kitchen facility and ensured staff adhered to all standards.
  • Prepared therapeutic diets and meals following oral and written instructions for patients.
  • Prepared therapeutic diets and meals following oral and written instructions for Patients.
  • Properly stored food and handled all inventorying.
  • Established nutritious menus in line with health standards and budget guidelines.
  • Tracked activities in daily logs and weekly update reports.
  • Oversaw preparation and serving of more than 6 daily meals.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
El Pollo Loco | Paramount, CASupervisor07/1996 - 06/2004
  • Enhanced group productivity 100% with development and implementation of new comlience strategy.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Directed and motivated team of 8 cashiers preps table setters., in resaurant setting.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Education and Training
Bellflower High School | Bellflower, CAGED06/1999
Accomplishments
  • Customer Interface - Greeted patients and customers upon entrance and handled all health and satisfaction and credit transactions.Assisted patients over any hospital or actual facilities regarding store operations, product, promotions and orders.
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Resume Overview

Companies Worked For:

  • Intermountain Healthcare
  • Provo Rehabilitation And Nursing
  • Provo Rehabilitiaion And Nursing
  • El Pollo Loco

School Attended

  • Bellflower High School

Job Titles Held:

  • Housekeeper
  • Housekeeping Supervisor
  • Dietary Cook
  • Supervisor

Degrees

  • GED

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