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Housekeeper Resume Example

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HOUSEKEEPER
Summary

Dedicated Housekeeper with excellent references and more than 10 years of experience. Bilingual and knowledgeable in all of the latest cleaning products.

Energetic Housekeeper versed in executing multiple tasks in a fast paced environment. Friendly and effective when working with a wide range of personalities.

Dedicated and energetic housekeeping professional able to work well in fast-paced, high-pressure environments. Reliable and responsible with a positive attitude.

Competent in retrieving and delivering laundry loads, operating equipment and maintaining safety. Dedicated to working accurately and efficiently to achieve demanding daily targets.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Professional Housekeeper with strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long-term employment with established commercial cleaning business.

Compassionate individual proudly offering a background in housekeeping for several assisted living centers. Courteous and cordial with the desire to maintain a healthy living environment for all residents.

Skills

Cleaning

Filing and filling out paper work

Dealing others money

Electronics

Microsoft Word

Cash registers

Experience
Housekeeper | 08/2019 to CurrentNemacolin Woodlands Resort - Mcmurray , PA
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
  • Set up and cleaned banquet and conference rooms.
Housekeeper and Laundry | 05/2019 to 08/2019Marriott International - Greensboro , NC
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Swept and vacuumed floors, hallways and stairwells.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Stripped floors using electrical cleaning equipment.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
Cashier | 02/2017 to 08/2019Erickson Living - Houston , TX
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Worked closely with front-end staff to assist customers.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Education and Training
Trenton Sr. High School - - City,State | | High School Diploma05/2006
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • Trenton Sr. High School

Job Titles Held:

  • Housekeeper
  • Housekeeper and Laundry
  • Cashier

Degrees

  • Trenton Sr. High School - City , State | High School Diploma

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