Housekeeper resume example with 6 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Motivated Employee offering 10 years in industrial services, as well as a dedication to completing tasks on time and surpassing expectations.
Hardworking with energetic personality and dynamic skills available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.
Skills
Light fixtures and ceiling fans
Caring for fine china
Able to lift [Number] lbs.
Dish preparation
Natural cleaning products
Focused and detail-oriented
Exceptional time management
Cleaning methods
Washing windows
Chandelier cleaning
Chemical cleaning
Dusting
Mopping and buffing floors
Interior and exterior cleaning
Customer-oriented
Physically strong
Quality assurance controls
Exceptional communicator
Five-star resort cleaning
Stocking bathrooms
Excellent oral and written communication
Restroom detailing
Guest amenity replenishment
Hardworking
Customer service-focused
Experience
10/2019 to 03/2020
HousekeeperNewington Rapid Recovery Rehab Center – Newington, CT,
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Swept and damp-mopped private stairways and hallways.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Replenished hotel amenities such as drinking glasses and writing supplies.
Washed and polished glass windows and doors to keep entryways clear and professional.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Swept and vacuumed floors, hallways and stairwells.
Organized supplies for efficient use based on expected customer needs.
Coached new employees by demonstrating approved cleaning procedures.
Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Reported all maintenance issues to the housekeeping status board.
Cleaned and returned vacant rooms to occupant-ready status.
Set up and cleaned banquet and conference rooms.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Dusted ceiling air conditioning diffusers and ventilation systems.
Replaced sheets and pillowcases daily and used hospitality corners on all beds.
Supplied guests with extra towels and toiletries when requested.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Spot cleaned carpets using industrial carpet cleaner.
Kept utility sink rooms in clean, neat and orderly condition.
Provided deep cleaning services for areas in need of additional sanitation.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Interacted pleasantly with clients and patrons when performing daily duties.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
03/2016 to 10/2018
Assistant ManagerCarrols Restaurant Group, Inc. – Staffordshire, VA,
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Organized schedules, workflows and shift coverage to meet expected business demands.
Enhanced sales by implementing merchandising and promotional improvements.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Completed inventory audits to identify losses and project future demands.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Cultivated customer loyalty by training team members in industry-leading service standards.
Supported sales management initiatives to optimize business development.
Enforced company policies and procedures to strengthen operational standards across departments.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
01/2012 to 01/2015
SecretaryYale-New Haven Health – Norwich, CT,
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Maintained office supplies by checking stocks and placing orders.
Conducted thorough research using various media sources to obtain relevant data for staff requirements.
Assisted with administrative tasks, including filing, answering phones.
Created agendas, took minutes and prepared documents for meetings.
Kept reception area clean and organized to offer positive first impression to every visitor.
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