LiveCareer-Resume

housekeeper resume example with 7+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Dedicated and experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Skills
  • Quality Control Guidelines
  • Learning Strategies
  • Strong Interpersonal Skills
  • Housekeeping
  • Exceptional Time Management
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • LexisNexis
  • Writing
  • Critical Thinking
  • Speaking
  • Active Learning
Experience
09/2019 to Current Housekeeper Park City Mountain | Park City, UT,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
10/2018 to 12/2019 Customer Service Representative New York Racing Association | Ozone Park, NY,
  • Assessed customer needs and upsold products and services to maximize sales.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Verified compliance with all sanitation and safety requirements.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Complied with company service standards, including inventory and cash control procedures.
  • Cleaned utensils, dishes and glasses for customer use.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
02/2013 to 04/2018 Sandwich Artist Renown Health | Reno, NV,
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Restocked kitchen supplies by rotating food according to dates and FIFA.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Used computer system and cash register to receive payments by cash, check, credit card and voucher.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Completed efficient store opening and closing procedures each day.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
11/2016 to 07/2017 Busser/Food Runner Aimbridge Hospitality | Boston, MA,
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Consistently went above and beyond expectations by helping with deep cleaning and prepareing for events to support teammates and provide customer service.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experienced.
  • Assisted with tasks, including decorating and setting up for events and helped with events such as synchronized services.
Education and Training
Expected in 05/2017 Associate of Arts | Music Florida SouthWestern State College, Fort Myers, FL GPA:
Expected in 12/2021 Associate of Applied Science | Paralegal Rasmussen Collega, Fort Myers, FL, GPA:

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Resume Overview

School Attended

  • Florida SouthWestern State College
  • Rasmussen Collega

Job Titles Held:

  • Housekeeper
  • Customer Service Representative
  • Sandwich Artist
  • Busser/Food Runner

Degrees

  • Associate of Arts
  • Associate of Applied Science

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