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Housekeeper Resume Example

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HOUSEKEEPER
Professional Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience.

Success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.

Skills
  • Residential Cleaning
  • Exceptional Time Management
  • Stocking and Replenishing
  • Identification Checks
  • Cash Register Operation
  • Customer assistance
  • Basic math skills
  • Cleanliness
  • Team Leadership
  • Workplace Safety
  • Hazardous Chemical Training
  • Cleaning techniques
  • Liquor Law Compliance
  • Bagging and Packaging
  • Currency Sorting
  • Friendly demeanor
  • Price changes
  • Cash Handling
  • Sales
  • Cleaning
Work History
06/2009 to 09/2019HousekeeperDoreens Cleaning | Wisconsin Rapids, WI
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Returned emptied garbage receptacles to proper locations.
  • Established and maintained clean and comfortable environments in homes by vacuuming, cleaning windows and dusting.
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Waxed and polished wood floors and other woodwork.
  • Used proper chemicals to disinfect floors, counters and furniture.
  • Changed bed linens and collected soiled linens for cleaning.
  • Dusted picture frames and wall hangings with cloth.
  • Polished glass surfaces and windows.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Adhered to professional house cleaning checklist.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
11/2018 to 01/2019CashierCopps Grocery | Wisconsin Rapids, WI
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
10/2018 to 12/2018StockerShopko | Wisconsin Rapids, WI
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Maintained effective team member communication.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Maintained neat, orderly and safe work space.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Greeted customers and directed to requested products.
  • Moved and lifted heavy loads of merchandise using Type equipment.
  • Checked and pulled defective or expired products from shelves.
  • Blocked and faced products on displays and shelves in accordance with company policy.
03/2018 to 11/2018Key HolderDollar General | Wisconsin Rapids, WI
  • Assisted with team responsibilities by cleaning and managing cash registers
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
06/2009Diploma River Cities High School, Wisconsin Rapids, WI
Certificate | CnaMidState Tech College, Wisconsin Rapids, WI
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Resume Overview

Companies Worked For:

  • Doreens Cleaning
  • Copps Grocery
  • Shopko
  • Dollar General

School Attended

  • River Cities High School
  • MidState Tech College

Job Titles Held:

  • Housekeeper
  • Cashier
  • Stocker
  • Key Holder

Degrees

  • 06/2009 Diploma
    Certificate | Cna

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