Housekeeper Resume Example
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HOUSEKEEPER
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Dedicated and experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Motivated Shift Leader enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Knowledgeable Shift Lead proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Skills
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Experience
Housekeeper|Pioneer Human Services - Fife , WA|06/2020 - 09/2020
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Reduced average cleaning time per room from 1 hour to 30 minutes.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Interacted pleasantly with clients and guests when performing daily duties.
Kitchen Staff Member|Vail Resorts - Colorado Springs , CO|04/2020 - 07/2020
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Monitored inventory and promptly reported food items requiring reorder.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
- Added garnishes and other finishing touches to improve plating presentation.
- Re-stocked, organized and arranged service and food stations.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Associate|Igs Boston - Boston , MA|11/2019 - 04/2020
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Compiled, computed and verified data to resolving any issues and streamline sales efficiency.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Prepared cash deposits up to $300 with zero discrepancies.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through Jcpenneys system and coordinated product deliveries.
- Negotiated and closed deals with minimal oversight.
- Helped average of 20 customers per day by responding to inquiries and locating products.
- Collaborated with fellow sales team members to achieve group targets.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Listened to customer needs to identify and recommend optimal selections.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Shift Lead|Papa John's - Hattiesburg , MS|03/2019 - 09/2019
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
- Resolved customer complaints and reported issues to senior management.
- Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Completed opening and closing duties to facilitate business operations.
- Delegated tasks to employees and monitored activities and task completion.
- Managed and mentored 4 staff members at a time.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Created and improved daily operational plans including production schedules and optimizing task flows.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Assisted with performance reviews to identify areas of improvement.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Reviewed applications and resumes and recommended top candidates for interviews.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Education and Training
Ogden Weber Technical College|City|07/2019CNA Certification: Certified Nursing Assistant
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Resume Overview
School Attended
- Ogden Weber Technical College
Job Titles Held:
- Housekeeper
- Kitchen Staff Member
- Associate
- Shift Lead
Degrees
- CNA Certification : Certified Nursing Assistant
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