Highly-energy Social Services Manager excelling in client support, program development and complex problem solving. Comprehensive background includes providing case management services to adults and youth with disabilities .
Supervised  House managers at a facility serving more than  individuals.
Promoted to Program Coordinator after 3 years of employment.
Coordinated discharge planning to create smooth transitions into the community.Kept up-to-date, thorough and accurate case files.Led weekly program management meetings.Addressed program and policy issues, developed best practices and improved service delivery.Managed a caseload of 3 clients and 6 staff at any given time.
Collaborated with team members to identify and accomplish agency objectives.Evaluated team member performance and offered constructive feedback.Mentored less experienced case managers and therapists.Entered client data in a centralized database and maintained up-to-date case records for all clients.Conducted quarterly and annual reviews of direct reports.Oversaw the intake process for all new residents.
Managed a caseload of 5 House Manager and 16 clients at any given time.Collaborated with team members to identify and accomplish agency objectives.Evaluated team member performance and offered constructive feedback.Mentored less experienced House managers .Oversaw the intake process for all new residents.
Union County College
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