LiveCareer-Resume

house keeping resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Enthusiastic Housekeeping assistance offering 4+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Skills
  • Department Coordination
  • Staff Evaluations
  • Cleaning Practices
  • Decision Making
  • Surface and Floor Cleaning
  • Facilities Inspection
  • Linens Management
  • Work Inspection
  • Complaints Handling
  • Infection Control
  • Clear Communication
  • Laundry and Dry Cleaning
  • Standards Compliance
  • Customer Service-Focused
  • Mopping and Buffing Floors
  • Washing Windows
  • Guest Relations
Experience
House Keeping , 06/2021 to Current
MerakeyBedford, PA,
  • Verified each completed room against standard plans to maintain consistency.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Practiced safe work habits and wore protective safety equipment.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Swept and damp-mopped private stairways and hallways.
  • Mixed water and detergents or acids to prepare cleaning solutions.
Caregiver, 10/2019 to 12/2020
Senior Living CommunitiesFernandina Beach, FL,
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Instructed family members on how to provide bedside care.
Administrative Assistant, 05/2013 to 12/2018
SpectrumPort Arthur, TX,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Directed customer communication to appropriate department personnel.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Drove customer feedback to deliver information to management for corrective action.
Education and Training
High School Diploma: , Expected in 09/2009 to Anglican Girls Grammar School - UGHELLI, DELTA STATE, NIGERIA.,
GPA:

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Resume Overview

School Attended

  • Anglican Girls Grammar School

Job Titles Held:

  • House Keeping
  • Caregiver
  • Administrative Assistant

Degrees

  • High School Diploma

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