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House Keeper Resume Example

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Tiffany
Johnson
Professional Summary

Motivated Home Care offering over two years of experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills. Energetic Cook with one year of experience preparing appetizing menu items at different restaurants. Multi-talented at cooking wide variety of items using Searing and Sautéing. Service-oriented and skilled at fulfilling special requests. Hardworking Customer Service Representative with one year of experience working with SiriusXM. Trained in project and time management with extensive knowledge of Customer satisfaction and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Skills
  • Report preparation
  • Complaint resolution
  • International sales support
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Strategic sales knowledge
  • Professional telephone demeanor
  • Money handling abilities
  • Service standard compliance
  • Staff education and training
  • Account management
  • Administrative support
  • Good listening skills
  • Food Presentation
  • Food Plating and Presentation
  • Food Preparation
  • Cleaning and Organization
  • Hospitality service expertise
  • New hire training
  • Strong attention to safe food handling procedures
  • Operations management
  • Performance improvement
  • Beautiful presentation of food
Education
Grayson HighschoolIndependence, VA08/2013High School Diploma
Work History
Twin County Regional Healthcare Inc.- House Keeper
Galax, Virginia10/2020 - 01/2021
  • Removed waste paper and other trash from premises to designated area.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Documented and reported all necessary facility and building repairs observed.
Burger King- Cook
Hillsville, Virginia04/2019 - 11/2019
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Ordered and received products and supplies to stock kitchen areas.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
SiriusXM Radio- Customer Service Representative
Galax, Virginia11/2017 - 03/2018
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
PPL- In House Care
Galax, Virginia06/2017 - 09/2017
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
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Resume Overview

Companies Worked For:

  • Twin County Regional Healthcare Inc.
  • Burger King
  • SiriusXM Radio
  • PPL

School Attended

  • Grayson Highschool

Job Titles Held:

  • House Keeper
  • Cook
  • Customer Service Representative
  • In House Care

Degrees

  • High School Diploma

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