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Greater Richmond Interfaith Program (GRIP) - Hotline Intake/HMIS Resume Example

Resume Score: 80%

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HOTLINE INTAKE/HMIS
Professional Summary
Conscientious Case Manager bringing [ 15 ] years in social work and case management services. Displays perseverance in the face of challenges.
Skills
  • Case management
  • Case planning
  • Intakes and assessments
  • Microsoft Office
  • CPR certified
  • Case Management Basics training
  • Effective team leader
  • Self-starter
Work History
Hotline Intake/HMIS 10/2007 to 07/2009
Greater Richmond Interfaith Program (GRIP) – Concord, CA

  • Referred residents and families to community resources to improve well-being and quality of life.
  • Answer hotline phone. call sheet for each call, 30 to 80 calls a day.
  • Input data into countys HMIS system.
  • Gave out beds for homeless shelters, monthly reports and excel totals.
Peer Counselor 08/2006 to 10/2007
Central County Adult Interim Housing Program – Concord, CA

  • Developed and implemented a variety of innovative policies and strategies to promote client self-sufficiency.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Assessed clients' work readiness, made referrals and coached clients on job searches.
  • Identified and addressed clients' barriers to self-sufficiency such as substance abuse and educational deficiencies.
Program Leader 03/2004 to 07/2006
New Way Services Inc – Concord, CA

  • Supervised [ 10 ] program staff members.
  • Intervened in crisis situations to protect residents and others.
  • Implemented ongoing staff training programs and educational sessions based on a collaborative crisis intervention model.
  • Conducted competency-based, interactive interviews to identify client needs.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Monitored team performance, including developing performance improvement plans and recommending achievement awards.
Education
High School Diploma: Basic 1986 Island High School - Alameda, CA
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Resume Overview

Companies Worked For:

School Attended

  • Island High School

Job Titles Held:

  • Hotline Intake/HMIS
  • Peer Counselor
  • Program Leader

Degrees

  • High School Diploma : Basic 1986

Where can I find a Greater Richmond Interfaith Program (GRIP) Hotline Intake/HMIS resume example in Antioch, California ?

This is an actual resume example of a Hotline Intake/HMIS who works in the Program Managers Industry. LiveCareer has 10910 Program Managers resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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