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Hotel Controller Resume Example

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HOTEL CONTROLLER
Summary
Energetic hospitality professional with 25 years in the hospitality industry.
Highlights
  • Controller * Accounting Manager
  • Highly qualified Accounting Professional with extensive experience working with financial reports including preparation, analysis and forecasting. Capable of making sound fiscal decisions; excellent customer service skills, ability to perform productively and professionally under pressure/deadlines to meet or exceed the goals of the company. Core competencies include:
  • Financial Reporting
  • Trend Forecasting/Analysis
  • Oracle GL *Budgeting
  • Board Presentations
  • Staff Training
  • Timeshare Owner AR *Cash Management
  • Regulatory Compliance
  • Annual Audits
  • Account Reconciliations
  • Accounts Payable *Purchasing *Accounts Receivable
  • Human Resources *Payroll *Inventory
Experience
Hotel Controller 06/2011 － 09/2012 Lake Eve Resort Orlando, Florida
  • Controller for 176 suite hotel.
  • Prepared monthly journal entries, entered into INN Time.
  • Reviewed financial statements to ensure accuracy and to meet monthly deadline.
  • Performed all aspects of Human Resources Manager, including hiring, counseling, dismissal.
  • Responsible for payroll including time clock setup, time clock export to payroll processor.
  • Making necessary adjustment and submittal by deadline.
  • Making sure funding was done to prevent overdraft situation.
  • Kept track of PTO, set up insurance enrollment for new hires.
  • Coded, entered and cut accounts payable checks in INN Time system, as needed, prepared for mailing and filed backup.
  • Prepared invoices for companies/wholesaler set up on direct bill, resolved issue with their reservations, entered payments into Aware to reconcile payments against folios.
  • Purchased items, stocked and performed inventory for the Market Place, small onsite convenience store.
  • Purchase items for all departments with vendors with whom we don't have an account.
  • Completed Credit Applications for new vendors.
  • Reviewed night audit packs, balanced drop envelopes to Aware, prepared deposits slips and went to the bank.
  • Worked chargeback's as need, using Protobase.
  • Assisted other departments as needed.
01/2002 － 01/2010 Diamond Resorts International Orlando, Florida
  • HOA Property Controller HOA Property Controller for multiple Owners Associations.
  • Managed two senior staff accountants; provided support for operations staff at the resorts, for up to eleven (11) resorts.
  • Oversaw monthly financial reporting.
  • Completed corresponding budget variance analysis.
  • Responsible for monthly forecasts, distributed to HOA Board of Directors and corporate accounting managers.
  • Reviewed, approved asset and liability reconciliations to ensure compliance of internal controls.
  • Reviewed and approved weekly accounts payable and bi-weekly payroll for accuracy and funding requirements.
  • Worked with annual external audits from preparing work papers until final issue.
  • Attended Board of Directors meetings, presenting financial reports.
  • Participated in the budget workshop with the Board of Directors.
  • Attended Annual Owners meetings.
  • Traveled to resort locations in Florida, Nevada and Hawaii to train and support resort accounting staff.
Accounting Manager 01/2000 － 01/2002 Accounting Principals Orange Resort Lake Country Club Orlando, Florida
  • Assigned to the Controller of Sales Accounting/Director of Payroll.
  • Reconciled Payroll related general ledger accounts, tracked sales employees commissionable transactions as related to compensation types.
  • Compiled annual sales budget data and related write-up.
  • Sealy Mattress Company-Assigned to the Controller.
  • Consolidated, reconciled and collected accounts receivables from a national client base, due to buyout and upgraded billing system.
Independent Consultant 01/2000 － 01/2002 Delta Orlando Resort
  • Reconciled hotel bank statements to the general ledger, which were in arrears for more than six months.
  • Prepared financial statements and/or balance sheet reconciliations bringing to current status.
  • Assisted with state of California unit inventory audit and HOA turnover audits.
  • Recommended procedures to achieve the timely completion of budgets, balance sheet reconciliations and financial statement reporting per state and corporate requirements.
  • Performed analysis of banking and investment practices to ensure limited liability maximizing return on investment.
  • Completed various accounting tasks for independent sole proprietorships, including collections, accounts receivable and accounts payable.
  • Calculated bids for prospective clients, tracked payroll information.
  • Performed miscellaneous administrative tasks as needed.
01/1999 － 01/2000 Celebration World Resort Kissimmee, FL
  • Resort/Management Company Start-up Controller Controller for the Resort and Management Company during the start-up phase of the property.
  • Wrote internal control procedures for the front desk and accounting.
  • Set up initial chart of accounts for the HOA Property Management System.
  • Projected pre-opening expenses for the initial annual budget.
  • Prepared state compliant registration budget for the construction of the next building.
  • Established forecasts and annual budget templates to integrate compliance of state and public offering guidelines.
  • Responsible for all Human Resources and payroll functions, including drug screening, interviews and terminations.
  • Member of the Executive Committee.
Regional HOA Controller 08/1998 － 04/1999
  • Promoted to the position of Regional Controller for the Management Company to support the approximately twenty resorts in the Eastern United States and the Caribbean with HOA accounting.
  • Assisted resorts with monthly financial reporting, forecasts, budgets and audit preparation.
  • Trained HOA staff accounting functions upon acquisition of additional resorts.
  • Implemented standardized reporting, created deadlines for HOA Controllers.
01/1998 － 01/1999 Sunterra Resorts Orlando, Florida
HOA Controller 07/1997 － 08/1998
Staff Accountant/Accounting Supervisor 01/1991 － 01/1997 Marriott Vacation Club International Orlando, Florida
  • Provided support to Assistant Controller for four managed Owners Associations.
  • Produced financial statements with variance analysis for multiple site/units.
  • Prepared material for association Board of Directors meetings.
  • Worked with annual external audits from preparing work papers until final issue.
  • Member of the Association investment committee.
  • Responsible for HOA owned onsite convenience store physical inventories and accounting.
  • Facilitated bidding out of owner mailings, resulting in reduction of per piece cost to HOA.
  • Part of a Task Force working outside of the country for operational support and training.
  • Employee of the Quarter.
Cash Management Operations/Finance Specialist 01/1979 － 01/1990 SunBank Mid-Florida NA Winter Haven, Florida
  • Responsible for corporate cash management and daily investment of funds.
  • Oversaw wire transfer and accounts payable functions for 13 branches.
  • Assured compliance of internal control procedures and federal regulations.
  • Trained new associates.
  • Evaluated, conducted annual performance appraisals.
Controller
  • for three managed Owners Associations.
  • Supervised up to nine team members.
  • Responsible for accounts payable, night audit, front desk, reservations and accounting functions.
  • Prepared monthly financial statements with corresponding budget variance analysis.
  • Responsible for forecasts and annual budget preparation.
  • Approved asset and liability reconciliations to ensure compliance of internal controls.
  • Worked with annual external audits from preparing work papers until final issue.
  • Attended Board of Directors meetings.
  • Managed owner accounts receivable department.
  • Responsible for billing, collection and reporting in excess of 15,000 accounts while maintaining a subsidiary ledger for each owner.
  • Resolved escalated sensitive owner/guest issues.
  • Hired and trained new team members.
  • Wrote job descriptions.
Education
1972 Associates of Arts Degree: Polk State College - General Winter Haven, Florida General
1988 BS: Florida Southern College - Business Administration-Finance Lakeland, Florida Business Administration-Finance
Skills
Account Reconciliations, Accounting, Accounting Manager, accounts payable, accounts receivables, Accounts Receivable, administrative, AR, backup, balance sheet, banking, billing, billing system, budget preparation, Budgeting, budgets, budget, bi, Cash Management, Controller, corporate accounting, counseling, Credit, client, clients, excellent customer service, Staff Training, external audits, financial, financial reports, Financial Reporting, financial statements, Forecasting, funds, general ledger, general ledger accounts, GL, hiring, Human Resources Manager, Human Resources, insurance, Inventory, ledger, Regulatory Compliance, Director, mailing, Market, meetings, next, Oracle, Payroll, performance appraisals, presenting, Presentations, Property Management, Purchasing, reporting, Sales, sound, Trend, variance analysis
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Resume Overview

Companies Worked For:

  • Lake Eve Resort
  • Diamond Resorts International
  • Accounting Principals Orange Resort Lake Country Club
  • Delta Orlando Resort
  • Celebration World Resort
  • Sunterra Resorts
  • Marriott Vacation Club International
  • SunBank Mid-Florida NA

School Attended

  • Polk State College
  • Florida Southern College

Job Titles Held:

  • Hotel Controller
  • Accounting Manager
  • Independent Consultant
  • Regional HOA Controller
  • HOA Controller
  • Staff Accountant/Accounting Supervisor
  • Cash Management Operations/Finance Specialist
  • Controller

Degrees

  • 1972 Associates of Arts Degree : Polk State College - General
    1988 BS : Florida Southern College - Business Administration-Finance

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