LiveCareer-Resume

hostess server resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I’m looking for a receptionist, or sales job. I believe that, I would be a good fit; For those positions. Because I have great customer service. And I am a very, enthusiastic and friendly person. I’m very executive, when I’m setting up reservation. Also, on the phone educated guess. About, the different locations and food. I‘m challenging person; And love to assimilate new things. I’m very studiousness; And I’m receptive, for divergent opportunities.

Skills
  • Hors-d'oeuvres service
  • Food inspection
  • Menu memorization
  • Bussing expertise
  • Buffet setup and takedown
  • Safe food handling
  • Wine pairings
  • Dining customer service
  • Table setting arrangements
  • Conflict and dispute resolution
  • Liquor, wine and food service
  • Safe serving knowledge
  • Strong communication skills
  • Food preparation techniques
  • Sales techniques
  • Flexible schedule
  • Employee mentoring
  • Team building
  • Cash register operation
  • Accurate cash handling
  • Multitasking and prioritization
  • Service-oriented
  • Outgoing personality
  • Time management
  • Customer service oriented
  • Verbal communication
  • Menu knowledge
  • Strong team member
  • Flexible and adaptable
  • Guest and client satisfaction
  • Marketing and sales experience
  • Meeting deadlines
  • Organizational skills
  • Trained in food safety guidelines
  • In-depth food and wine knowledge
  • Computer application knowledge
  • Outstanding cleanliness
  • Banquets and catering
  • Able to lift [Number] pounds
  • Food safety understanding
  • Produce knowledge
  • Courtesy
  • Organizational ability
  • Service-oriented mindset
  • Cultural competency
  • Flexibility
  • Maintaining floor displays
Experience
03/2019 to 01/2020 Hostess/Server Vail Resorts | Truckee, CA,
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Placed reservations through phone and email into [Software].
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide establishment information and take party reservations.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified servers after seating parties in section for prompt service.
  • Checked menus to verify current selection availability and cleanliness.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Answered questions about food and order statuses for waiting customers.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Tracked seated guests and available seating using [System].
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of [Number] to [Number].
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Handled up to $[Amount] of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Completed end-of-day financial paperwork in [Number]-table restaurant, efficiently using [Software].
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
08/2018 to 02/2019 Hostess Vail Resorts | Francestown, NH,
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Placed reservations through phone and email into [Software].
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered telephone to provide establishment information and take party reservations.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Notified servers after seating parties in section for prompt service.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Completed end-of-day financial paperwork in [Number]-table restaurant, efficiently using [Software].
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Tracked seated guests and available seating using [System].
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
06/2017 to 05/2018 Hostess Reds Ice House | City, STATE,
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Answered questions about food and order statuses for waiting customers.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Notified servers after seating parties in section for prompt service.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Completed end-of-day financial paperwork in [Number]-table restaurant, efficiently using [Software].
  • Answered telephone to provide establishment information and take party reservations.
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Tracked seated guests and available seating using [System].
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Checked menus to verify current selection availability and cleanliness.
  • Placed reservations through phone and email into [Software].
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of [Number] to [Number].
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
Education and Training
Expected in 06/2015 to to High School Diploma | Saint Johns High School , Johns Island, SC GPA:

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Resume Overview

School Attended

  • Saint Johns High School

Job Titles Held:

  • Hostess/Server
  • Hostess
  • Hostess

Degrees

  • High School Diploma

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