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Hostess Server Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Server dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.

Motivated Hostess with 2 years of experience successfully serving customers in busy, full service restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Skills
  • To-Go Order Preparation
  • Menu Memorization
  • High-Volume Dining
  • Bill Computation
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Service Prioritization
  • Wine Service
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Hospitality Service Expertise
  • Daily Specials Memorization
Work History
Hostess, Server, 01/2018 to 04/2020
Onix GroupRehoboth Beach, DE,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Answered customer questions about hours, seating and menu information.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Breakfast Attendant, 12/2018 to 08/2019
KohlerDallas, TX,
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Greeted customers and answered any questions.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Monitored dining room inventory and replenished as necessary.
Banquet Server, 10/2016 to 04/2017
Saber Healthcare Group, LlcLanghorne, PA,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Served appetizers, entrees and refilled beverages for events up to XXX guests.
  • Cleared dishes and glassware quickly following each course.
  • Smoothly circulated appetizer and drink trays around 50 events, offering selections to guests.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Adapted service based on customer requests and kitchen readiness.
  • Arranged linens and table settings according to seating plan and event theme.
Housekeeper, 06/2016 to 09/2016
Stowe Mountain LodgeCity, STATE,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Documented and reported all necessary facility and building repairs observed.
  • Kept building entryway glass clean and polished for professional presentation.
  • Polished glass surfaces and windows.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
Associate of Science: Ecology And The Environment, Expected in 06/2015
College Of Ecology - Republic Of Moldova,
GPA:

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Resume Overview

School Attended
  • College Of Ecology
Job Titles Held:
  • Hostess, Server
  • Breakfast Attendant
  • Banquet Server
  • Housekeeper
Degrees
  • Associate of Science