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Hostess/Server Resume Example

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HOSTESS/SERVER
Summary

Hardworking and reliable worker with a strong background in operating cash, stocking merchandise, and technology. Highly organized, proactive and punctual with team-oriented mentality. I am energetic, knowledgeable, and very trained in sales techniques. Adaptable and versatile and willingness to learn new techniques.

Skills
  • Efficient and accurate
  • Tech-savvy
  • Multitasking ability
  • Scheduling
  • Organization
  • Punctual
  • Team Worker
Experience
Company Name | City, StateHostess/Server09/2019 - 04/2020
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Trainer to hostess and servers.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Company Name | City, StateReceptionist01/2019 - 09/2019
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted incoming mail and directed to correct personnel each day.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Implemented new data management system, expediting data retrieval.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Answered telephones and directed calls to appropriate staff members.
Company Name | City, StateHostess04/2018 - 04/2019
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered telephone to provide establishment information and take party reservations.
  • Organizational strategies focused on balancing guests and business needs.
  • Wrote agendas and notes and sent out notifications for upcoming meetings
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Checked menus to verify current selection availability and cleanliness.
Company Name | City, StateCashier05/2017 - 06/2018
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Received payments for Chick Fil A and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales by suggesting specific purchases to customers.
  • Troubleshoot and resolved issues with cash registers, card scanners, and printers
  • Worked closely with front-end staff to assist customers.
  • Counted cash in register drawer to balance at beginning and end of shift.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Southern Crescent Technical College | City, StateAssociate of Applied Science in Computer ProgrammingExpected in 05/2021
Eagles Landing High School | CityHigh School Diploma05/2018
Accomplishments
  • Promoted to trainer for hostess and servers
  • Increased team productivity with morale-boosting incentives.
Activities and Honors
  • 3.2 GPA
  • Girl scout for 8 years
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Resume Overview

School Attended

  • Southern Crescent Technical College
  • Eagles Landing High School

Job Titles Held:

  • Hostess/Server
  • Receptionist
  • Hostess
  • Cashier

Degrees

  • Associate of Applied Science in Computer Programming
    High School Diploma

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