Hostess/Server Resume Example String Italian Cafe

HOSTESS/SERVER

Professional Summary

Friendly, helpful with a prompt nature and willingness to work a flexible schedule.

Experienced Cashier with background in customer service and retail. Detail-oriente, hardworking.

Skills

Work History

Hostess/Server, 10/2015 to 02/2017
String Italian Cafe – Jackson, CA

Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
Supported servers, food runners and bussers with keeping dining area ready for every guest
Cultivated positive guest relations by managing information and orchestrating speedy seatings
Informed servers of newly seated parties for speedy service
Documented reservations, alerted servers and managers of large groups and prepared seating
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members

Server, 06/2008 to 12/2009
Red Hawk Casino – Placerville, CA

Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies

Caregiver, 02/2006 to 05/2008
IHSS – West Point, CA

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
Provided safe mobility support to help patients move around personal and public spaces
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
Remained alert to problems or health issues of clients and competently responded
Kept patients mentally alert by entertaining, conversing and reading aloud to patients
Arranged transportation and accompanied patients to doctors' offices or errands
Helped with home management tasks such as preparing meals, grocery shopping, and cleaning

Housekeeper, 11/2006 to 03/2008
Holiday Inn Express – Jackson, CA

Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
Verified that all storage areas and carts were clean and organized
Completed laundry services with special attention to care instructions, including hand-washing and drycleaning
Cleaned walls, windows, shades and curtains
Vacuumed rugs and carpeted areas in offices, lobbies and corridors
Transported cleaning products and equipment to and from utility rooms
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa
Serviced bathrooms, including cleaning, sanitizing and supply replenishment
Swept and washed all hard surface floors
Cleaned and changed bedspreads, blankets and mattresses
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
Picked up trash from parking lot and garden areas to keep those areas free of debris

Education

High school diploma: 04/2005
Calaveras Adult Education - Angels Camp, CA

Resume Overview

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