hostess resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Cheerful Hostess with two years of experience helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests, seating tables and making accomodations to meet the needs of customers. Expert at prioritizing guest needs and stepping in to help Waitress during busy hours by helping them to manage their tables.
Skills
Customer service
Workforce efficiency
Organization
Communications
Quick learner
Supervision
Team management
Service prioritization
Education and Training
Georgia Military College - MilledgevilleMilledgeville, GAExpected in 05/2020 ā āAssociate of Science:General Studies - GPA:
3.972 GPA
Experience
Excela Health - Hostess Latrobe, PA, 10/2018 - 12/2020
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Monitored dining area to assess server capacity and estimate wait times.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Enhanced guests' experiences by fulfilling special requests during visits.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Answered customers' questions about hours, seating, current wait time and other information.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Accommodated guests with children and special needs to promote comfortable dining experience.
Assisted Waitresses by taking guests drink orders, and taking food to the table.
Town Sports International Holdings Inc - Hostess Manager Glendale, AZ, 12/2018 - 08/2020
Enhanced guests' experiences by fulfilling special requests during visits.
Calculated charges, issued table checks and collected payments from customers.
Offered preferred tables and other special accommodations to VIP customers.
Answered customers' questions about hours, seating, current wait time and other information.
Answered telephone to provide dining information and take party reservations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Set up and decorated menu marketing boards with current meal and drink specials.
Accommodated guests with children and special needs to promote comfortable dining experience.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Notified server after seating parties in section to facilitate prompt service.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Katie Harrell - Babysitter City, STATE, 02/2017 - 10/2018
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Delivered direct, supervised care to groups of children between ages one and ten.
Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Helped older kids complete homework, school projects and chores.
Enforced rules to teach manners and maintain safe environment.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Balanced schedules to provide optimal rest, play and educational periods.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Cared for up to three children ranging in age from one to ten.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Minimized TV and mobile device time by engaging children with games and physical books.
Monitored children's safety and well-being to prevent accidents and falls.
Calculated amount owed for services and collected payment from parents.
Kept parents' contact information, emergency services phone number and childās health history on hand in case of emergency situations.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Secured indoor and outdoor premises to protect children under care.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
Discussed new developments, misbehavior and concerns with parents or guardians.
Cared for children aged 1-10, including tasks such as feeding, dressing and directing activities.
Activities and Honors
Graduated fourth in my class
3.972 GPA
A Honor Roll throughout High School dual enrollment
Involved in the BETA Club: A club who's purpose is to help those in need
Participated in a Soup Kitchen in 2018 and 2019
Participated in a Clothing Drive, donated clothes to give to those in need
Helped manage an Easter Egg Hunt for the Mitchell County Service Center (a center that serves over 100 adults with developmental disabilities) in 2017, 2018, and 2019.
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