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Hostess Resume Example

Resume Score: 80%

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HOSTESS
Professional Summary

Dedicated Worker willing to take on any task to help the team. Offering several years' experience. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics.

Skills
  • High-volume dining
  • Communication skills
  • Bill computation
  • Dining area cleanliness
  • To-go order preparation
  • Table setting knowledge
  • Preventive and reparative maintenance
  • Facilities maintenance
  • Sorting
  • Chemical cleaners
  • Organization
  • Customer service
  • First Aid/CPR
  • Communications
  • Team building
Work History
Hostess, 04/2018 to 10/2020
Company Name – City, State
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Lead Toddler Teacher, 01/2020 to 04/2020
Company Name – City, State
  • Promoted sensory development by providing access to different textures.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Worked on team of 4 staff members to service 4 class rooms daily.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Server, 10/2018 to 02/2020
Company Name – City, State
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Specialized in working with industrial cleaning products within strict safety procedures.
Education
High School DiplomaJames Madison High School - City
Associate of Science: Elementary Education, Expected in 06/2021
Northeast Lakeview College - City, State
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Resume Overview

School Attended

  • James Madison High School
  • Northeast Lakeview College

Job Titles Held:

  • Hostess
  • Lead Toddler Teacher
  • Server

Degrees

  • High School Diploma
    Associate of Science : Elementary Education , Expected in 06/2021

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