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Hostess Resume Example

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Maeve
Wolff
Professional Summary

Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.

Energized Summer Camp Counselor promoting three years of helping children to develop life skills while building relationships and having fun. Compassionate individual known for communicating well with others, problem solving and managing time effectively. Always promoting procedures and measures that encourage safety. Reliable individual dedicated to punctuality and adaptable to anything that comes along. Pleasant Summer Camp Counselor with expertise organizing such water-based activities as swimming, canoeing, kayaking and rowing for children of all ages.

Skills
  • Communication skills
  • Dining area cleanliness
  • To-Go Order Preparation
  • Kitchen Staff Coordination
  • High-Volume Dining
  • Dining Room Management
  • Ordering Procedures
  • Interactive Communication Skills
  • Guest Seating Arrangements
  • Group Reservations Management
  • Reservation coordination
  • Hospitality service expertise
  • Food station setup
  • Parental Communication
  • Emergency Procedures
  • Child and Adolescent Mentoring
  • Camper Support and Assistance
  • Activity Scheduling
  • Policy and Procedure Adherence
  • Program Development and Management
  • Teamwork
  • Allergy Management
  • Behavioral Issue Response
  • Emotional Support
  • Professional demeanor
  • Technical Support
Education
Saint Ignatius College PrepChicago, IL05/2019High School Diploma
Saint Louis UniversitySt Louis, MOExpected in 2023Undecided
Work History
Franconello's- Hostess
Chicago, IL05/2020 - Current
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Answered customer questions about hours, seating and menu information.
  • Informed servers of newly seated parties for speedy service.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using GuestCenter by OpenTable.
Saint Cajetan Church- Receptionist
Chicago, IL08/2018 - 08/2019
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
Camp Wakeshma- Camp Counselor
Three Rivers, MI06/2017 - 08/2019
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Communicated with parents about campers' activities and reported concerns and suggestions to the Camp Director.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Trained staff members on conducting events and following safety procedures.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
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Resume Overview

Companies Worked For:

  • Franconello's
  • Saint Cajetan Church
  • Camp Wakeshma

School Attended

  • Saint Ignatius College Prep
  • Saint Louis University

Job Titles Held:

  • Hostess
  • Receptionist
  • Camp Counselor

Degrees

  • High School Diploma
    Undecided

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