Livecareer-Resume

Hostess Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I am a skilled host who has previous server experience and excellent customer service for all people who come in. I focus on the customers needs first while making sure to provide a quick and efficient dining experience for them.

Work History
Beaver Creek Ski Resort - Hostess
Avon, CO, 03/2021 - Current
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Answered customer questions about hours, seating and menu information.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Documented reservations and communicated changes to guests.
  • Planned and executed Number-guest parties by organizing menus, spaces and special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
Gpm Investments - Sandwich Artist
Marietta, OK, 10/2020 - 02/2021
  • Assisted customers in choosing menu items by providing food complementing information.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Assisted guests, including offering personable greetings and taking orders.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Carried out day-day-day duties accurately and efficiently.
  • Eliminated downtime and maximized revenue by providing top project quality control.
Monarch Casino Black Hawk - Waitress
Black Hawk, CO, 11/2019 - 03/2020
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Inspected dishes and utensils for cleanliness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials and took drink orders.
Monarch Casino Black Hawk - Waitress
Reno, NV, 06/2019 - 11/2019
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

+ Edit or add your own

  • Stayed up-to-date on menu changes to help customers make food choices.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
Skills
  • To-Go Order Preparation
  • Menu Memorization
  • Kitchen Staff Coordination
  • High-Volume Dining
  • Dining Room Management
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Guest Seating Arrangements
  • Service Prioritization
  • Impression Management
  • Food running
  • Beverage preparation
  • Food station setup
  • Hospitality service expertise
  • Menu presentation
  • Performance improvement
Education
Fulton High School Fulton, MO, Expected in 2019 *DID NOT GRADUATE HERE, ATTENDED MY FRESHMAN YEAR : N/a - GPA :
Calvary Lutheran High School Jefferson City, MO, Expected in 05/2022 N/a : N/a - GPA :

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average

Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Fulton High School
  • Calvary Lutheran High School
Job Titles Held:
  • Hostess
  • Sandwich Artist
  • Waitress
  • Waitress
Degrees
  • *DID NOT GRADUATE HERE, ATTENDED MY FRESHMAN YEAR
  • N/a