hostess resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Attentive Restaurant Hostess monitors restaurant activity, maintaining efficient seating and dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service.
Skills
Menu memorization
Wine pairings
Special dietary requirements
Hors d'oeuvres service
Dining customer service
Safe food handling
Table setting arrangements
People skills
Supervision
Analytical
Experience
Hostess, 09/2020 to Current Mhc Equity Lifestyle Properties – Florence, OR,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Greeted customers, answered questions and recommended specials to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information and take reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Stayed attentive to server availability and table turnover to seat guests quickly.
Resolved customer service and food-related issues to maintain guest satisfaction.
PCT , 09/2020 to Current Intermountain Healthcare – North Las Vegas, NV,
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Restocked unit frequently with necessary medical supplies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Kept instruments and equipment clean and sanitized.
Assisted with patient admissions, discharges and transfers.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Recorded patient conditions and vital signs before and after medical operations.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals when necessary.
Provided ambulatory care by transporting patients to and from facility.
Responded to bell or light signal calls to assist patients with needs.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Notified senior staff of patient emergencies to optimize outcomes.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
Engaged with patient family and friends to provide courteous visit experience.
Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
Improved patient outlook and daily living through compassionate care.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Tracked and reported clients' progress based on observations and conversations.
Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored, measured and documented patients' vital signs in EMR system.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Treated patients, families, visitors, staff and others professionally, resulting in creation of several lasting relationships.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Cashier, 09/2019 to 01/2020 Healthcare Services Group – Florence, KY,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Processed refunds for worn, damaged and broken merchandise.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Recommended complementary and discounted items to customers to increase sales.
Handled credit applications from customers, liaised with credit manager for approvals and account setup and processed credit card payments.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Assembler, 02/2019 to 06/2019 Barry-Wehmiller – Atlanta, GA,
Completed accurate assembly work by positioning and aligning components.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
Removed physical refuse and debris and organized tools to maintain safe work environment.
Utilized templates and read measurements to position parts and subassemblies.
Lubricated and wiped machines and tools to maintain safety and cleanliness.
Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Completed quality records, scrap reports and machine logs in database.
Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
Worked at fast and steady pace to meet production goals.
Avoided critical errors by trimming and balancing rotating components.
Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
Conducted visual inspections and checked for product defects.
Operated air, manual and hydraulic tools to put together and align assemblies.
Followed safety and quality requirements every day.
Whataburger , 10/2012 to 01/2018 Team Memeber – City, STATE,
Customer service
Greet everyone that comes in the front door or in the drive through
Assist with help in the grill, prep, in the fry station
Maintain my work area clean as possible from mopping and cleaning the tables
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Handled delegated tasks.
Education and Training
Associate of Science: , Expected in 03/2023 to San Jacinto College District - Pasadena, TX GPA:
High School Diploma: , Expected in 05/2018 to South Houston High School - South Houston, TX GPA:
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