- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
- Excellent customer service skills, happy and helpful.
- Friendly and fast learner.
- Organized, independent worker with strong time management skills.
- Detail-oriented and able to learn new tasks quickly and effectively.
- High energy, outgoing hostess with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant or bar.
- High volume dining, customer service and cash handling background.
- Highly responsible and reliable
- Works well under pressure
- Exceptional interpersonal skills
| - High-volume dining
- Upbeat, outgoing and positive
|
Hostess, 07/2014 -
Omni Hotels – Jacksonville, FL, - Answered questions about menu selections and made recommendations when requested.
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
- Delivered exceptional, friendly and fast service.
- Maintained a professional tone of voice and words at all times, including during peak rush hours.
- Promoted and endorsed the company to bring in new business.
- Facilitated prompt and accurate seating and service of all guests.
- Politely answered phones promptly and recorded and confirmed reservations.
- Greeted guests and communicated about wait time.
- Guided guests through the dining rooms and provided needed assistance.
- Routinely checked menus to verify they were current, clean and wrinkle-free.
- Welcomed and acknowledge all guests in a friendly, service-oriented manner.
- Completed opening and closing checklists according to set standards.
- Maximized table turns and rotated seating for maximum guest satisfaction.
- Regularly cleaned host stand and waiting area.
- Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
- Assisted servers and dining room hosts and quickly responded to guests' needs.
- Promptly and consistently reset tables with spotless service ware.
- Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
- Maintained an accurate wait list.
Customer Service Rep, 09/2013 - 03/2014
Homeserve Usa – Deer Valley, AZ, - Answered department telephone calls within 2 rings, using correct salutations and.
- telephone etiquette.
- Computed bills, collected payments and made change for customers, operated cash.
- register.
Server, 09/2011 - 09/2013
American Dining Creations – Lewisville, TX, - Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Prepared fountain drinks and ice cream items.
- Assembled food orders while maintaining appropriate portion control.
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
- Verified that prepared food met all standards for quality and quantity.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Routinely moved and stocked food products weighing up to [number] pounds.
- Diligently restocked work stations and display cases.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
- Prepped items for later use to save staff time during busy hours.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Skillfully anticipated and addressed guests' service needs.
- Delivered exceptional, friendly and fast service.
Associate of Arts: General, Expected in
-
Haywood Community College - Waynesville, NC
GPA:
- Cash handling
- Professional and friendly
- Able to lift 50 pounds
- Multi-tasking
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