Excellent customer service skills, happy and helpful.
Friendly and fast learner.
Organized, independent worker with strong time management skills.
Detail-oriented and able to learn new tasks quickly and effectively.
High energy, outgoing hostess with a dedication to positive guest relations desires a position as a server or hostess in a fast-paced restaurant or bar.
High volume dining, customer service and cash handling background.
Highlights
Highly responsible and reliable
Works well under pressure
Exceptional interpersonal skills
High-volume dining
Upbeat, outgoing and positive
Accomplishments
Experience
Hostess, 07/2014 - Omni Hotels – Jacksonville, FL,
Answered questions about menu selections and made recommendations when requested.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Delivered exceptional, friendly and fast service.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Promoted and endorsed the company to bring in new business.
Facilitated prompt and accurate seating and service of all guests.
Politely answered phones promptly and recorded and confirmed reservations.
Greeted guests and communicated about wait time.
Guided guests through the dining rooms and provided needed assistance.
Routinely checked menus to verify they were current, clean and wrinkle-free.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Completed opening and closing checklists according to set standards.
Maximized table turns and rotated seating for maximum guest satisfaction.
Regularly cleaned host stand and waiting area.
Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
Assisted servers and dining room hosts and quickly responded to guests' needs.
Promptly and consistently reset tables with spotless service ware.
Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
Maintained an accurate wait list.
Customer Service Rep, 09/2013 - 03/2014 Homeserve Usa – Deer Valley, AZ,
Answered department telephone calls within 2 rings, using correct salutations and.
telephone etiquette.
Computed bills, collected payments and made change for customers, operated cash.
register.
Server, 09/2011 - 09/2013 American Dining Creations – Lewisville, TX,
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Prepared fountain drinks and ice cream items.
Assembled food orders while maintaining appropriate portion control.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Verified that prepared food met all standards for quality and quantity.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Handled currency and credit transactions quickly and accurately.
Followed food safety procedures according to company policies and health and sanitation regulations.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Strictly followed all cash, security, inventory and labor policies and procedures.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Reported to each shift on time and ready to work.
Performed all position responsibilities accurately and in a timely manner.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Routinely moved and stocked food products weighing up to [number] pounds.
Diligently restocked work stations and display cases.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Prepped items for later use to save staff time during busy hours.
Assisted guests with making menu choices in an informative and helpful fashion.
Skillfully anticipated and addressed guests' service needs.
Delivered exceptional, friendly and fast service.
Education
Associate of Arts: General, Expected in - Haywood Community College - Waynesville, NC GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
