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HOSTESS Resume Example

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HOSTESS
Summary

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Highly motivated [Job Title] with talent for coordinating services for property guests. Qualified to multi-task in many different areas of [Industry] management with specialties in conflict resolution, team coordination and customer support.

Remarkable [Job Title] providing superior level of customer service to guests and prospective guests. Proven ability to run [Type] front desk, keep customers satisfied and resolve any conflicts that may arise. Technically-savvy, friendly, punctual and always prepared for any challenge.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Special operations capabilities
  • Judicial procedures knowledge
  • Judicial procedures
  • Interviewing witnesses
  • Interrogation skills
  • Maintaining status reports
  • Managing activities
  • Supervising team
  • Inspecting rooms
  • Providing customer support
  • Adjusting routes
  • Inbound phone call management
  • Call controlling
  • Server deployment
  • Communication and presentation
  • Client-focused service
  • Packaging orders
Experience
10/2014 to 09/2019
HOSTESS Company Name － City, State
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
03/2015 to 04/2017
CookCompany Name － City, State
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Created approximately [Number] orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Operated all kitchen equipment safely to avoid injuries.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
08/2013 to 01/2015
Caregiver Company Name － City, State
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Secured indoor and outdoor premises to protect children under care.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Recorded information about behavior, food served and medications administered.
  • Improved group and individual behavior with positive management strategies.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Enforced rules to teach manners and maintain safe environment.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Organized and planned age-appropriate lessons involving reading, crafts, [Type] and [Type].
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Kept children safe and secure at all times.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
Education and Training
05/2013
High School DiplomaJohnson Central High School － City, State
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Resume Overview

School Attended

  • Johnson Central High School

Job Titles Held:

  • HOSTESS
  • Cook
  • Caregiver

Degrees

  • High School Diploma

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