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Hostess Resume Example

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HOSTESS
Professional Summary

Communicative hostess dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 1 1/2 years of experience serving up to 6 months dinner guests at sizzlers restaurant. Diligent hostess with 1 1/2-year career with sizzlers establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills. Helpful hostess capable of processing customer transactions, organizing reservations and coordinating dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering 1 1/2 years of experience working at sizzlers. High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Polite and positive cashier with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Respectful, outgoing and courteous Grocery Store Cashier looking to join team committed to providing healthy and sustainable foods to community. Friendly and helpful hostess with prompt nature and willingness to work flexible schedule. Dedicated to top-quality service while maintaining efficiency and compliance with safe food-handling practices.

Work History
Sizzler - HostessManteca, CA03/2018 - 11/2020
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by 75%.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Recorded available tables after seating each party using row by row .
  • Informed servers of newly seated parties for speedy service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms every timefram to keep spotless.
  • Monitored seating area and checked restrooms every timeframe to keep spotless.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Answered customer questions about hours, seating and important information.
Sizzler - ServerManteca, CA03/2018 - 11/2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted and maintained relationships with regular customers.
  • Increasedsales from $[Number] to $[Number] by upselling [Product] to customers.
Sizzler - Salad Bar AttendantManteca, CA03/2018 - 11/2019
  • Minimized cross-contamination during preparation and stocking.
  • Complied with safety standards while handling food and buffet equipment.
  • Cleaned up spilled food and condiments to keep buffet area well-maintained.
  • Removed freshly baked bread from oven and sliced up loaves for placement at salad bar.
  • Replenished buffet food when quantities became low.
  • Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
  • Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured proper handling and preservation methods while packaging and storing food products.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Supported waitstaff and other team members in completing tasks.
  • Maintained composure and work quality while under stress.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
Sizzler - CashierManteca, CA03/2018 - 11/2019
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Increased sales [Number]% by offering advice on purchases and promoting additional products.
Accomplishments
Skills
  • To-go order preparation
  • Dining area cleanliness
  • Kitchen staff coordination
  • Communication skills
  • Table setting
  • Food preparation and safety
  • Guest seating arrangements
  • Beverage preparation
  • Food station setup
  • Food running
  • Table setting knowledge
  • Interactive communication skills
Education
San Joaquin Delta CollegeStockton, CASome College (No Degree): Culonary Arts
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Resume Overview

Companies Worked For:

  • Sizzler

School Attended

  • San Joaquin Delta College

Job Titles Held:

  • Hostess
  • Server
  • Salad Bar Attendant
  • Cashier

Degrees

  • Some College (No Degree) : Culonary Arts

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