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Hostess Resume Example

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HOSTESS
Professional Summary

Entry-level Nail Technician enthusiastic about building career in industry. Flexible, adaptable and outgoing. Trained graduate of Grayson College and licensed in TX. Special creative skills in nail art and creative designs.

Dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in safety, allergy protocols and sanitation.

Skills
  • Area cleanliness
  • Staff coordination
  • Communication skills
  • Pedicures
  • Sanitation procedures
  • Acrylic nails
  • Nail preparation
  • Time management
  • Customer education
  • Inventory Control
  • Conflict resolution
  • Relationship development
  • Project organization
  • Team management
  • Customer service
  • Business operations
  • Strategic Planning
  • Verbal and written communication
  • Budgeting
  • Artistic abilities
Work History
Hostess, 02/2020 to Current
Olive Garden – Sherman, TX
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Documented reservations and communicated changes to guests.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
Lead Sales Associate, 11/2018 to 05/2020
Dollar General – Collinsville, TX
  • Trained new sales associates.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Register responsiblity.
  • Opening and closing paperwork.
  • Sanitation.
  • Stocking
  • Opening and closing store
  • Deposits
Manager, Server , 11/2016 to 04/2017
Steak N Shake – Arlington, TX
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated withkitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Managed food resources, memorized orders and coordinated service.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.
  • Greeted and maintained relationships with regular customers.
Manager, General Store Manager , 05/2015 to 05/2018
Little Caesars – Athens, Arlington, TX
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Performed reviews assessing each employee's performance and developed improvement plans.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Trained new employees in specific job requirements.
  • Deposits
  • Store paperwork
  • Sanitation
  • Enforced company and corporate policies.
  • Register
Education
High School Diploma: 06/2015
Trinidad High School - Trinidad, TX
  • Elected Captain of our dance team.
  • FFA President
  • Active in cheerleading and varsity sports
  • Helped organize school functions such as benefits, festivals, plays, PTO fundraisers, field trips, concession stand and scheduling, etc.,
Nail Technology: Nail Technician, 05/2020
Grayson College - Denison, TX
  • 600 Clock hours
  • Experience in performing manicures, pedicures, full sets etc.,
  • Formed trustworthy relationships with instructors, classmates and clients.
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Resume Overview

Companies Worked For:

  • Olive Garden
  • Dollar General
  • Steak N Shake
  • Little Caesars

School Attended

  • Trinidad High School
  • Grayson College

Job Titles Held:

  • Hostess
  • Lead Sales Associate
  • Manager, Server
  • Manager, General Store Manager

Degrees

  • High School Diploma : 06/2015
    Nail Technology : Nail Technician , 05/2020

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