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Hostess Resume Example

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HOSTESS
Summary
Well in my career background have been around the restaurant and retail sides. I have worked consistently at all my jobs. Although you will see some i have not because of school related reasons and extracurricular activities i used to attend. I'm a great hard worker. I always put my all into what i am assigned to do and get the task done I get a long with almost everyone my personality is very up beat and easy to go with anyone honestly. I always make myself available if needed, trading shifts, or pick up shifts as well. I'm a very adjustable worker, for the time we have so being i can be fast past or steady with anything i'm doing. 
Highlights
  • Effective time management
  • Hard worker 
  • Respectful
  • Inventory control procedures
  • Cash handling accuracy
  • Customer- and service-oriented
  • Retail merchandising expertise
  • Reliable and punctual
  • Mathematical aptitude
  • Strong organizational skills
  • Expert in customer relations
  • Flexible team player
  • Receive return merchandise
  • Excellent verbal communication
  • Security monitoring
  • Customer service mindset
  • Sales proficiency
  • Restocking
  • Cheerfulness
Accomplishments
  • Supervised team of three staff members.
  • Process Improvement
    • Created new departmental procedures manual.
    • Assessed organizational training needs.
  • Consistently exceeded daily sales targets with an average of $100 in sales each day.
  • Routinely helped as many as 12 customers each day in a high-volume retail outlet.
  • Promoted to Merchandise Flow after only 5 months.
  • Mentored 5 new sales associate.
  • Fielded and processed up to 5 calls per day.
  • Food Preparation
  • Supported all kitchen operations when chef was absent.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Cleaned and organized eating, service and kitchen areas.
  • Filled beverage and ice dispensers.
  • Greeted each customer with friendly eye contact.
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.
  • Loaded trays with accessories 
Experience
June 2016
to
August 2016
Company NameCity, StateHostess
  • Responded to resident or guest complaints regarding food or service
  • Sorted and removed trash, placing it in designated pickup areas
  • Regularly checked on guests' satisfaction.
  • Facilitated prompt and accurate seating and service of all guests.
  • Assisted diners with seating as needed
June 2015
to
August 2016
Company NameCity, StateSales Associate/Merchandise Flow
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Administered all point of sale opening and closing procedures.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Attended 3 team meetings each month to voice concerns and offer constructive feedback to others.
  • Processed shipments and maintained organized stock shelves.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
  • Met incoming customers and provided immediate assistance.
  • Retrieved alternate items and sizes on request.
  • Listened to customer needs and preferences to provide accurate advice.
  • Trained all new sales employees on effective techniques.
  • Increased purchase totals by recommending additional items.
  • Worked flexible schedule to accommodate changing customer levels.
  • Organized items in visually appealing manner.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Created attractive displays.
  • Developed and executed sales promotions.
  • Maintained up-to-date knowledge of customer buying habits.

June 2015
to
August 2015
Company NameCity, StateHostess
  • Assisted co-workers.
  • Assisted diners with seating as needed
  • Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
  • Informed patrons of establishment specialties and features
  • Transferred supplies and equipment between storage and work areas
September 2012
to
May 2015
Company NameCity, StateServer
  • Apportioned and served food to facility residents, employees, or patrons.
  • Assisted diners with seating as needed
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Executed various kitchen stations and assisted with, meat, fish, saute or pantry
  • Greeted guests and sat them at tables or in waiting areas
  • Informed patrons of establishment specialties and features
  • Kept drink stations clean and ready for service
  • Placed food servings on plates and trays according to orders or instructions
  • Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events
  • Prepared and served hot and cold beverages
  • Stocked cabinets and serving areas with condiments, and refilled condiment container
  • Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff

Education
2016
Porter High School City, State, United StatesHigh School Diploma
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Resume Overview

School Attended

  • Porter High School

Job Titles Held:

  • Hostess
  • Sales Associate/Merchandise Flow
  • Server

Degrees

  • High School Diploma

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