Ambitious student with excellent customer service, time management and problem solving skills seeking long-term employment.
Skills
Customer-oriented
Quick learner
Friendly and helpful
Dedicated team player
Food Handler certificate
General knowledge of computer software
Able to work in continuously-standing position for four or more hours
Honest, trustworthy and punctual
Personable and affable
Aloha POS system
Proficient in customer service
Schedule flexibility
Willing to work late hours
Excellent multi-tasker
Opening and closing procedures
Work History
Hostess, 06/2014
to 10/2014 Buffalo Wild Wings – Burbank,
CA
Work in front taking party names and seating guests.
Also answer phones for take out orders, clean tables, set tables up for big parties, run food/drinks.
When closing I detail clean bathrooms, lobby, and front desk.
Provide excellent customer service and make guests want to return!.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Bartender, 05/2014
to Current Elk's Lodge – Mission Viejo,
CA
Work on-call for party events.
Serve shots, jell-o shots, mixed drinks, beers - by the glass or bottle - open and serve wine.
Interact with guests, make sure everyone was taken care of.
Handled money and worked on the POS system.
Help set up various displays for auctions, and also decorations for special events.
Cashier, 02/2014
to 05/2014 Lexy Couture – Burbank,
CA
A lot like Glitz, but smaller.
Every shift I worked alone in the store.
Opened in mornings, which would include setting up displays, counting the drawer, morning sweeping, etc.
During the day, I would steam clothes, change mannequins, rearrange the store's layout, check inventory.
Gained sales experience, customer service, independent working skills, stress management.
Also worked in sister shoe store some days.
Lots of inventory, and customer service practice.
Cashier, 01/2013
to 12/2013 Glitz – Burbank,
CA
I would work on the register checking out guests and wrapping/bagging items.
I also organized displays and organize and untangle necklaces and sort makeup by color (it was an accessories and makeup shop).
Good practice of customer service, sales, and patience.
Worked in the store alone some days.
Often would open and close the store, which included cashing out my register at the end of each night, cleaning, etc.
Cashier, 11/2011
to 11/2012 The Habit – Aliso Viejo,
CA
Worked on the register taking orders, while also working to bag and expedite orders.
Worked in the dining area busing and pre-bussing tables, checking the condiment station, checking bathrooms, etc.
Was trained in both opening and closing duties, as well as in the kitchen on the fryer, and on the milkshake machine.
Also worked on the Habit Catering Truck taking and expediting orders at a variety of events and locations.
Was often asked to train newly hired employees in the store.
Trained new employees.
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Managed food delivery for 200+ guests for special events catered by the Habit truck.
Was responsible for setting up truck food serving area, tables, tablecloths, condiments, drinks, napkins, etc. Was also responsible for keeping all items fully stocked, and area clean.
Also helped cook food.
Served beer and wine at the store opening party for friends, family, and the CEO of the company.
Swept and scrubbed floors
Took food orders and relayed orders to kitchen
Practiced CAYGO (clean as you go)
Rotated food in the walk-in. Checked daily to be sure all food was labeled properly with date stickers.
Kept walk-in stocked with easy-to-access containers to make stocking the front of house quick and easy.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Strictly followed all cash, security, inventory and labor policies and procedures.
Handled currency and credit transactions quickly and accurately.
Prepared fountain drinks and ice cream items.
Seasonal Employee, 02/2010
to 05/2010 Edible Arrangements – San Clemente,
CA
My main duties were to clean, cut, and skewer fruit pieces, and to dip them in chocolate.
I also designed and wrapped the fruit arrangements.
I helped with answering phone calls, taking orders, and organizing the baskets in the walk-in.
Maintained high standards of customer service during high-volume, fast-paced operations.
Verified that prepared food met all standards for quality and quantity.
Followed food safety procedures according to company policies and health and sanitation regulations.
Performed all position responsibilities accurately and in a timely manner.
Prepped items for later use to save staff time during busy hours.
Cast Member, 04/2007
to 06/2008 Chuck E' Cheese's – Laguna Hills,
CA
Worked at register, prep/cleaned salad bar, cleaned tables, greeted guests at hand stamp entrance.
Also cleaned bathrooms and preformed closing duties such as restocking napkins and tickets in the game-room, vacuuming, taking out trash, washing dishes, etc.
Performed all position responsibilities accurately and in a timely manner.
Education
GED: 2011 Golden Oak - Saugus,
CA
Avid Certification: TV/Film Editing,
Current Video Symphony - Burbank,
CA
Skills
Customer-oriented
Point of Sale (POS) system operation
Quick learner
Friendly and helpful
Late-night shift availability
Good with numbers and math
Food Handler certificate
General knowledge of computer software
Honest, trustworthy and punctual
On time and reliable
Aloha POS system
Proficient in customer service
Retail sales experience
Service-oriented team player
Proper product storage
Able to work in continuously-standing position for four or more hours
