Hostess Resume Example
Hardworking [Job Title] offering [Number] years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills.
Cheerful [Job Title] with [Number] years helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests, [Task] and [Task]. Expert at prioritizing guest needs and stepping in to help [Job title] during busy hours with [Task].
Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.
Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Industrious administrative team member with proven organizational, time management and multitasking abilities in [Type] settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.
Efficient Office Assistant with [Number] years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
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- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Leveraged [Software] to collect reservation information and communicate updates to guests.
- Tracked seated guests and available seating using [System].
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
- Created PowerPoint presentations used for business development.
- Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
- Maintained business records by updating customer information.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
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Resume Overview
School Attended
- Wills Point High School
Job Titles Held:
- Hostess
- Server
- Office Assistant
Degrees
- High School Diploma
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