hostess resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Skilled and extremely motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Skills
Seating assignment preparation
Dining crew workflow optimization
Menu memorization
Special dietary requirements
Table setting arrangements
Dining customer service
Feeding and Watering
Verbal and Written Communication
Animal Behavior Education
Critical Thinking
Animal Observations
Decision Making
Customer Service
Animal Quarters Maintenance
Kennel Cleaning and Sanitizing Methods
Breed and Species Knowledge
Animal Health Understanding
Food Supplement Preparation
Habitat Education
Meal Preparation
Customer Communication
Pet Food and Supply Sales
Attention to Detail
Human and Animal Safety
Relationship Building
Education and Training
Chesapeake High SchoolBaltimore, MDExpected in 08/2022 ā āHigh School Diploma: - GPA:
Experience
Trinity Health Corporation - Hostess East Greenbush, NY, 05/2022 - 06/2022
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information and take reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Stayed attentive to server availability and table turnover to quickly seat guests.
Communicated with servers about new tables, changes in food availability and customer comments.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Answered phones promptly to record and confirm reservations.
Built positive relationships with other front-of-house and kitchen staff.
Greeted incoming guests to escort to assigned dining area and present menus.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
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